Paint ­ Clearcoat Blending During Refinish Process NUMBER: 31­002­13 GROUP: Collision Bulletin DATE: January 31, 2013

Technical Service Bulletin #
31­002­13
Date: 130131
Paint ­ Clearcoat Blending During Refinish Process
NUMBER: 31­002­13
GROUP: Collision Bulletin
DATE: January 31, 2013
SUBJECT:
Blending Clearcoat During The Refinish Process
OVERVIEW:
This bulletin discusses Chrysler's position against the use of partial clearcoat blending.
DISCUSSION:
Partial clearcoat blending is not an approved warranty repair process for Chrysler vehicles. Partial clearcoat blending is a process that
generally involves adding solvents to a paint manufacturers clearcoat mixing formula to reduce the viscosity. This will not only degrade
the durability of materials but it could also produce additional emissions. Partial clearcoat blending is achieved by adopting processes
that are typically used to transition basecoat color on repair areas. Clearcoat should always be applied to the entire surface area of a
body panel and mixed to manufacturers specifications. Any vehicle repaired with the partial
clearcoat blending process will prematurely fail and eventually result in a clearcoat delamination condition. An example of clearcoat
blending is shown in (Fig. 1).
As shown in (Fig. 1) clearcoat is not applied to the entire quarter panel surface area, but only to a small portion. The repair area will
initially appear sufficient but depend on how the process was performed the repair area will begin to degrade in 6 months to 3 years.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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Clearcoat (1) has been applied to the entire quarter panel in (Fig. 2) and basecoat (2) was applied to cover the repair area, which is the
proper repair process.
NOTE:
This figure is used for demonstration purposes only. Most quarter panel repairs require clearcoat to be applied to the entire side
aperture which typically ends at the cowl adjacent to the front fender.
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Engine ­ Gasoline Engine Diagnostic Inspection Procedure NUMBER: 09­001­13 GROUP: Engine DATE: February 06, 2013 SUBJECT: Gasoline Engine Diagnostic Inspection Procedure

 Technical Service Bulletin #
09­001­13
Date: 130206
Engine ­ Gasoline Engine Diagnostic Inspection Procedure
NUMBER: 09­001­13
GROUP: Engine
DATE: February 06, 2013
SUBJECT:
Gasoline Engine Diagnostic Inspection Procedure
OVERVIEW:
This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to
be used prior to conducting any engine related repairs or removal of engine components.
MODELS:
2007 ­ 2008 CS Pacifica
2007 ­ 2008 DR Ram 1500 Pickup
2009 ­ 2013 DS Ram 1500 Pickup
2007 ­ 2009 DH Ram 2500 Pickup
2010 ­ 2013 DJ Ram 2500 Pickup
2007 ­ 2009 D1 Ram 3500 Pickup
2013 D2 Ram 3500 Pickup
2009 DC Ram 3500 Cab Chassis
2012 ­ 2013 DD Ram 3500 Cab Chassis2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
2007 ­ 2009 HB Durango
2009 HG Aspen
2007 ­ 2013 JK Wrangler
2007 ­ 2013 JS Sebring/200/Avenger
2007 KJ Liberty
2008 ­ 2012 KK Liberty
2007 ­ 2011 KA Nitro
2007 ­ 2013 LX 300/Magnum/Charger
2011 ­ 2013 LD Charger
2008 ­ 2013 LC Challenger
2007 ­ 2013 MK Compass/Patriot
2007 ­ 2012 PM Caliber
2007 ­ 2010 PT PT Cruiser
2007 ­ 2011 ND Dakota
2007 RS Town & Country/Voyager/Grand Caravan
2008 ­ 2013 RT Town & Country/Grand Caravan
2007 ­ 2013 WK Grand Cherokee
2007 ­ 2010 XK Commander
2009 ­ 2013J C Journey
2012 ­ 2013 WD Durango
2013 PF Dart
2012 ­ 2013 FF Fiat 500

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NOTE:
This bulletin applies to vehicles equipped with a gasoline engine repaired in the United States and Canada only.
DIAGNOSIS:
Engine Noise Diagnosis
1. Does engine exhibit an audible knock or tapping type noise at normal operating temperature?
a. Yes >>> Proceed to Step 2.
b. No >>> No further action necessary.
2. Perform Injector Kill Test ( note: Injector Kill test may not be available on wiTECH for all vehicles. Manual injector deactivation may
be necessary). Does the engine noise change in sound/intensity?
a. Yes >>> Remove engine oil pan and inspect connecting rod and main bearings for damage, then proceed to Step 3.
b. No >>> Continue normal diagnosis to pinpoint cause of noise, then proceed to Step 3.
3. Complete the Repair/Replace Powertrain Worksheet (70% rule analysis) available in TechCONNECT > Repair Information >
Diagnostic Check Sheets > Repair Replace Worksheet.
Oil Consumption Diagnosis2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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1. Perform the Oil Consumption Test located in TechCONNECT > Service Info > 09 ­ Engine > Diagnosis and Testing>Oil Consumption
Test and Diagnosis.(Note: This procedure can be found utilizing any 2011 Model Year and later Year/Model/Engine selection)Did the
vehicle pass the Oil Consumption Test?
a. Yes >>> No further action necessary.
b. No >>> Proceed to Step 2.
2. Check the Positive Crankcase Ventilation(PCV) system. Make sure the system is not restricted and the PCV valve has the correct
part number and correct vacuum source (18­20 in. Hg at idle below 3000 ft. above sea level is considered normal). Were any issues
noted?
a. Yes >>> Repair as necessary.
b. No >>> Proceed to Step 3.
3. Perform a Cylinder Compression Test and record the results.(Note: Refer to the applicable service information for the vehicle in
question to locate Cylinder Compression Test Specifications)
4. Perform a Cylinder Leak Down Test (Note: Cylinder leakage should not exceed 15%) Did the vehicle pass the Cylinder Compression
Test and Cylinder Leak Down Test?
a. Yes >>> No further action necessary.
b. No >>> Continue normal diagnosis to pinpoint cause of failure then complete the Repair/Replace Powertrain Worksheet (70% rule
analysis) available in TechCONNECT > Repair Information> Diagnostic Check Sheets > Repair Replace Worksheet.
POLICY:
Reimbursable within the provisions of the warranty.
NOTE:
These labor operation numbers are only to be used when repair exceeds 70% of the cost of engine long block assembly replacement.
Also, these labor operation numbers are to be used in conjunction with a corresponding primary labor operation number.
NOTE:
Returned engine assemblies received with missing components are subject to warranty part return chargebacks. See Warranty
Administration Manual, Parts Section, Warranty Parts Return (United States Only).
NOTE:
Warranty repairs claiming any engine long block replacement Labor Operation Numbers must include a completed Diagnostic Check
Sheet. Refer to US Warranty Bulletin D­13­03 or Canadian Warranty Bulletins 2013­01/2012­11, available in DealerCONNECT under:
efiles>Service>Warranty>CDJR Bulletins (Canada: efiles>Service>Warranty>Service Administration Bulletins), for additional
information.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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TIME ALLOWANCE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Body ­ Paint Overspray Removal Procedures NUMBER: 31­001­13 GROUP: Collision Bulletin DATE: January 11, 2013 SUBJECT: Overspray Removal

Technical Service Bulletin #31­001­13
Body ­ Paint Overspray Removal Procedures
NUMBER: 31­001­13
GROUP: Collision Bulletin
DATE: January 11, 2013
SUBJECT:
Overspray Removal

Page 121
Date: 1301112010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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OVERVIEW:
This bulletin involves removing overspray which can be a result of industrial fallout and/or a poor refinishing process.
DISCUSSION:
Depending on the severity and extent of overspray on painted surfaces the removal process will vary. Always begin using the least
aggressive method. An example of overspray is shown in (Fig. 1).
1. Before removing any overspray, wash the effected area with soap and water as shown in (Fig. 2).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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2. Work in a 12"(305mm) x12"(305mm) area at a time and apply Meguiars Final Inspection or a detail spray equivalent to the effected
area (Fig. 3).
3. Using a clay bar work in a unidirectional pattern while the detail spray applied in Step # 2 is still wet as shown in (Fig. 4).
NOTE:
Do not move the clay bar in a circular direction on the panel surface as it will create scratches.
4. As the overspray is removed, remove the detail spray residue with a microfiber cloth and continue to the next effected area until all
the overspray is removed (Fig. 5).
5. If overspray cannot be removed with a clay bar and Meguiars Final Inspection or equivalent, proceed to Step # 6.
6. Use a D.A. polisher with a foam finishing pad and Meguairs So1o Cut & Polish Cream Or an equivalent compound and polish cream,
working in a 12"(305mm) x12"(305mm) area. Was the overspray removed?2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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a. Yes >>> Continue using this method on the other affected painted surfaces and remove polishing residue with a microfiber cloth as
shown in (Fig. 5).
b. No >>> Proceed to Step # 7.
7. Use a rotary buffer with a foam polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent
compound and polish cream, working in a 12"(305mm) x12"(305mm) area. Was the overspray removed?
a. Yes >>> Continue using this method on the other affected painted surfaces and remove polishing residue with a microfiber cloth
as shown in (Fig. 5).
b. No >>> Proceed to Step # 8.
NOTE:
A rotary buffer must be used by a trained technician as it can permanently damage the painted surface if not used correctly.
Damaged areas can only be repaired by refinishing the affected vehicle panel. Prior to using a rotary buffer measure the paint
thickness using Gauge #PR­ETG­2X or equivalent to determine clearcoat or single­stage paint thickness before and after the repair.
CAUTION:
Do not remove more than 0.2 mils of clearcoat when polishing. Most vehicles have 1.5 mils of clearcoat film thickness.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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8. Lightly wet sand the overspray with Meguiars unigrit 2500 wet sandpaper (or equivalent) with a Mequiars sanding pad (or equivalent)
in a unidirectional pattern until the overspray has been removed or more than 0.2 mils of clearcoat has been removed (Fig. 6).
9. Use a rotary buffer with a cutting polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent
compound and polish cream, working in a 12"(305mm)x12"(305mm) area.
10. Remove the compound residue with a microfiber cloth to verify the scratches have been removed. Were the sand scratches
removed (Fig. 5)?
a. Yes >>> Proceed to Step # 11.
b. No >>> Repeat Step # 9.
CAUTION:
Do not remove more than 0.5 mils of clearcoat when wet sanding an
polishing. Most vehicles have 1.5 mils of clearcoat film thickness.
11. Use a rotary buffer with a foam polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent
compound and polish cream, working in a 12"(305mm) x12"(305mm) area. Was the overspray removed?
a. Yes >>> Continue using this method with Step # 10 on the other affected painted surfaces and remove polishing residue with a
microfiber cloth as shown in (Fig. 5).
b. No >>> Suspect area refinish will be required to remove overspray.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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PARTS REQUIRED:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Recall ­ Wireless Ignition Node Receiver August 2010 Dealer Service Instructions for: Safety Recall K08

Technical Service Bulletin #K08
Date: 100816
Recall ­ Wireless Ignition Node Receiver
August 2010
Dealer Service Instructions for:
Safety Recall K08
Wireless Ignition Node Receiver
Models
2010 (DS) Ram Truck (1500 Series)
NOTE:
This recall applies only to the above vehicles built at Warren Truck Assembly Plant ("S" in the 11th VIN Position) equipped with an
automatic transmission (sales codes DGQ, DGV or DF9) from January 11, 2010 through February 4, 2010 (MDH 011106 through
020411).
2010
(DS) Ram Truck (1500 Series)
(DJ) Ram Truck (2500 Series)
(D2) Ram Truck (3500 Series)
NOTE:
This recall applies only to the above vehicles built at Saltillo Assembly Plant ("G" in the 11th VIN Position) equipped with an
automatic transmission (sales codes DGQ, DGV, DG7 or DF9) from January 6, 2010 through February 16, 2010 (MDH 010606
through 021616).
2010
(LC) Dodge Challenger
(LX) Chrysler 300
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGV) built from January
18, 2010 through March 11, 2010 (MDH 011807 through 031113).
2010
(WK) Jeep(R) Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGQ) built from January
8, 2010 through February 13, 2010 (MDH 010804 through 021307).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from
this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on
these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should
perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Wireless Ignition Node (WIN) receiver on about 37,000 of the above vehicles may experience a condition where the Frequency2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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Operated Button Integrated Key (FOBIK) may be removed prior to placing the automatic transmission gear shift lever in the "PARK"
position. This could result in unintended vehicle movement and cause a crash without warning.
Repair
The Wireless Ignition Node receiver must be inspected and replaced if necessary. The new WIN must be programmed and all FOBIK
transponders must be programmed so they are able to interface with the new WIN receiver.
Vehicles equipped with a premium Tire Pressure Monitoring (TPM) system
(sales code XGM) must also have the spare tire pressure sensor identification number and location programmed into the new WIN
receiver.
NOTE:
Be sure to ask the customer to bring in all FOBIK transponders for the vehicle. At least two FOBIK transponders must be
programmed before the vehicle can be operated.
Parts Information
Due to the small number of involved vehicles expected to require a Wireless Ignition Node (WIN) receiver, no parts will be distributed
initially. WIN receivers should be ordered only after inspection determines that replacement is required. Very few vehicles are expected
to require WIN replacement.
Reminder: VIN specific parts application for your dealer's assigned vehicles is available through the Global Recall System (GRS) and
Vehicle Information Plus (VIP).
Special Tools2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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The special tools shown are required to perform this repair.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this
notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to
schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for
dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are
listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer∏s VIN list for each recall displayed
can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all
owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor
Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
A. Inspect Win Receiver Operation (All Models)
1. Insert FOBIK in the WIN receiver.
2. Place the ignition in the "RUN" position.
3. Shift the gear shift lever from the "PARK" position to the "NEUTRAL" position.
4. With the gear shifter in the "NEUTRAL" position, attempt to turn the FOBIK counterclockwise to the "OFF" position and remove the
FOBIK
from the WIN receiver.
>
If the FOBIK can be removed from the WIN receiver with the gear shift lever in "NEUTRAL," continue with one of the following
sections:
>
B. (DS/DJ/D2) Ram 1500/2500/3500 Truck WIN Replacement
> C. (LC/LX) Dodge Challenger/Charger & Chrysler 300 WIN
Replacement
>
>
D. (WK/XK) Jeep Grand Cherokee & Commander WIN Replacement
If the FOBIK cannot be removed with the gear shift lever in "NEUTRAL,"continue with Step 5 of this procedure.
5. Place the gear shift lever in the "PARK" position and remove the FOBIK from the WIN receiver.
6. Repeat Steps 1 through 4 of this procedure 49 times.
> If the FOBIK can be removed while the gear shift lever is in the "NEUTRAL" position during any of the 50 test cycles, replace the
WIN receiver.
> If the FOBIK cannot be removed while the gear shift is in the "NEUTRAL" position after 50 test cycles, return the vehicle to the
customer.
NOTE:
Only one FOBIK needs to be used to perform this test. There is no need to cycle test both FOBIK's 50 times.
B. (DS/DJ/D2) Ram 1500/2500 Truck WIN Replacement
1. Disconnect and isolate the battery negative cable.
2. Remove the instrument panel knee bolster (Figure 1).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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3. Remove the four Wireless Ignition Node (WIN) receiver mounting screws (Figure 2).
4. Disconnect the WIN electrical connector.
5. If equipped, remove the WIN antenna connector.
6. Remove and discard the original WIN from the instrument panel opening.
7. Connect the WIN electrical connector to the new WIN receiver.
8. If equipped, connect the WIN antenna connector to the new WIN receiver.
9. Install the WIN receiver into the instrument panel.
10. Install the four WIN mounting screws and tighten securely (Figure 3).
11. Install the instrument panel knee bolster (Figure 1).
12. Connect the negative battery cable.
13. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
C. (LC/LX) Dodge Challenger/Charger & Chrysler 300 WIN Replacement
1. Disconnect the battery negative cable.
2. Remove the end cap trim panel (Figure 3).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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3. Remove the two screws from the knee bolster (Figure 3).
4. Remove the knee bolster cover (Figure 3).
5. Remove the knee bolster steel reinforcement located behind the knee bolster cover.
6. Using a trim stick or equivalent, gently pry along the edge of the trim to remove the instrument cluster trim (Figure 3).
7. Remove the four WIN mounting screws (Figure 4).
8. Remove the WIN from the rear of the instrument panel bringing it through the opening below the steering column and disconnect the
electrical connector from the WIN.
9. Connect the electrical connector to the new WIN and position it back into the instrument panel.
10. Install the four WIN mounting screws through the instrument panel into the WIN and tighten securely (Figure 4).
11. Install the instrument cluster trim cover. Ensuring that the cover snaps into the securing clips.
12. Install the knee bolster steel reinforcement.
13. Install the knee bolster cover (Figure 3).
14. Install the two knee bolster lower instrument panel screws (Figure 3).
15. Install the end cap trim panel (Figure 3).
16. Connect the battery negative cable.
17. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
D. (WK/XK) Jeep Grand Cherokee & Commander WIN Replacement
1. Disconnect and isolate the battery negative cable.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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2. Unsnap the cluster bezel from the instrument panel (Figure 6).
3. Remove the knee bolster from the instrument panel (Figure 7).
4. Using a trim stick or another suitable wide flat­bladed tool, carefully pry the bezel around the ignition switch until it unsnaps from the
instrument panel (Figure 7).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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5. Remove the four WIN mounting screws that secure the WIN to the instrument panel support structure, (Figure 8).
6. If equipped, disconnect the remote start system antenna module coaxial cable connector from the WIN connector receptacle.
7. Disconnect the instrument panel wire harness connector from the WIN connector receptacle.
8. Remove the WIN from the instrument panel.
9. Position the new WIN to the instrument panel.
10. Connect the instrument panel wire harness connector to the WIN connector receptacle.
11. If equipped, connect the remote start system antenna module coaxial cable connector to the WIN connector receptacle.
12. Install and tighten the four screws that secure the WIN to the instrument panel support structure. Tighten the screws securely.
13. Position the bezel around the ignition switch on the instrument panel, then press firmly and evenly on the bezel until it snaps into
place.
14. Install the knee bolster onto the instrument panel.
15. Install the cluster bezel onto the instrument panel.
16. Connect the battery negative cable.
17. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
E. Obtaining Vehicle Personal Identification Number (PIN)
1. Log onto the DealerCONNECT system.
2. Click on the "PARTS" tab.
3. In the "Reference Library" box, select "KEY CODE".
4. Enter the last eight digits of the Vehicle Identification Number (VIN).
5. Enter the requested data on the screen to obtain the key code.
6. Write down the PIN and then continue with Section F. Program the WIN Receiver.
F. Program the WIN Receiver
The secret key is an ID code that is unique to each WIN. This code is programmed and stored in the WIN, the PCM, and each ignition
key transponder chip. When the WIN is replaced, it is necessary to program the Secret Key Code into the new module using a diagnostic
scan tool.
NOTE:
Programming the WIN is done using a diagnostic scan tool and the vehicle's PIN to enter secure access mode. If three attempts are2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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made to enter secure access mode using an incorrect PIN, secure access mode will be locked out for one hour.
To exit the "lockout mode," place the ignition in the "RUN" position for one hour and then enter the correct PIN. Be certain that all
accessories are turned OFF and the left front door is open for the entire hour. Also, monitor the battery state and connect a battery
charger if necessary.
1. Connect a battery charger to the vehicle.
2. Connect the wiTECH scan tool.
NOTE:
Have the vehicle's PIN readily available before running the routine.
3. Starting at the "Vehicle View" screen, select "WCM/WIN".
4. Select "Miscellaneous Functions" tab.
5. Select "WIN Replaced".
6. Enter the PIN when prompted.
7. Follow the on screen instructions.
8. Continue with Section G. Frequency Operated Button Integrated Key (FOBIK) Transponders.
G. Program the Frequency Operated Button Integrated Key (FOBIK) Transponder
NOTE:
Each Frequency Operated Button Integrated Key (FOBIK) has a unique ID code that is assigned at the time the key is manufactured.
When a key is programmed into the WIN, the module learns the transponder ID code and the transponder acquires the unique Secret
Key ID code from the WIN.
NOTE:
When the WIN is replaced, a diagnostic scan tool must be used to program the FOBIK's transponders so they will interface with the
new WIN receiver. At least two FOBIK transponders must be programmed before the vehicle can be operated.
1. Have the vehicle's PIN readily available before running the routine.
2. Place the ignition key in "RUN" position.
3. Starting at the "Vehicle View" screen, select "WCM/WIN".
4. Select the "Miscellaneous Functions" tab.
5. Select "Program Ignition Keys or Key FOBs".
6. Enter the PIN when prompted.
7. Follow the on screen instructions.
8. For vehicles equipped:
> with premium Tire Pressure Monitoring (TPM) system, continue with Section H. Program Spare Tire Pressure Sensor.
> with only "Auto­Up" front window feature or with "Auto­Up" front window feature and Electronic Stability Program (ESP), continue
with Section I. Calibrate Door Module.
> with only Electronic Stability Program (ESP), continue with Section J. Calibrate the Steering Angle Sensor (SAS)
> without premium Tire Pressure Monitoring (TPM) system, "Auto­Up" front window feature or Electronic Stability Program (ESP)
clear all Diagnostic Trouble Codes (DTC's), disconnect and remove the wiTECH VCI pod, remove the battery charger and return
the vehicle to the customer.
H. Program Spare Tire Pressure Sensor (WK/XK)
NOTE:
On vehicles equipped with a premium Tire Pressure Monitoring (TPM) system, when the Wireless Ignition Node (WIN) is replaced,
the WIN must be programmed with the ID number and location of the spare tire pressure sensor mounted in the wheel of the spare
tire. This is done by using Special Tool CH9936 TPM­RKE Analyzer.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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1. Determine the spare tire TPS pressure sensor ID number using the following procedure:
a. Turn on the 9936 TPM­RKE analyzer.
b. If required, place the indicator arrow on the left side of the screen next to "New Session" using the Up and Down keys. Then press
the "Select" button.
d. If already at the main menu, select "TPM Functions."
e. Select the 2010 model year.
f.
Choose the correct body style.
g. Select "Read Sensor."
h. Place the tip of the sensor reader against the tire sidewall near the valve stem (Figure 9).
i. Push the "Test" button.
j. Hold the tip of the sensor reader against the tire until the "Pass" light illuminates.
k. Write down the pressure sensor ID number displayed on the TPMRKE analyzer screen for future reference.
2. Use the following procedure to program the spare tire pressure sensor to the WIN module:
a. Connect the wiTECH VCI pod to the vehicle data link connector.
b. Open the wiTECH Diagnostic Application.
c. Starting at the "Vehicle View" screen, select "WCM".
d. Select the "Misc. Functions" tab.
e. Select "Program Spare Tire Sensor ID" from the list.
f.
Follow the screen prompts to program the spare tire pressure sensor and WIN.
g. After the programming is complete, clear all DTC's.
h. Disconnect and remove the wiTECH VCI pod, remove the battery charger and return the vehicle to the customer.
I. Calibrate Door Module (LX/LC)
1. Turn the ignition to the "Run" position.
2. Regardless of current window position, move the driver side front window upward until the window stalls in the full up position. Allow
the window motor to stall for at least 2 seconds before releasing the window switch.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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3. Move the driver side front window downward until the window stalls in the full down position. Allow the window motor to stall for at
least 2 seconds before releasing the window switch.
4. Move the driver side front window upward until the window stalls in the full up position. Allow the window motor to stall for at least 2
second before releasing the window switch.
5. Repeat steps 1 through 4 to calibrate the module for the passenger side front window.
6. Verify that the windows are properly calibrated by operating the "Auto­Up" feature on the windows. Repeat this procedure if the
calibration failed.
7. For vehicles equipped:
> with Electronic Stability Program (ESP), continue with Section J. Calibrate the Steering Angle Sensor (SAS).
>
without Electronic Stability Program (ESP), clear all Diagnostic Trouble Codes (DTC's), disconnect and remove the wiTECH VCI
pod, remove the battery charger and return the vehicle to the customer.
J. Calibrate the Steering Angle Sensor (LX/LC)
NOTE:
The Steering Angle Sensor (SAS) requires calibration (initialization) using the wiTECH scan tool. If the SAS is not calibrate following
battery reconnection, the ESP/BAS indicator lamp will flash continuously with no Diagnostic Trouble Codes (DTC's).
1. Position the front wheels straight ahead and center the steering wheel.
2. Connect the wiTECH VCI pod to the vehicle data link connector
3. Place the ignition in the "RUN" position.
4. Launch the wiTECH Diagnostic Application.
5. Starting at the "Vehicle View Screen" screen, select "ABS Icon".
6. Select the "Misc. Functions" tab.
7. Select "Initialize ECU" from the list.
8. Follow the wiTECH on­screen instruction to complete the drive test.
9. After calibration is complete, clear all DTC's.
10. Disconnect and remove the wiTECH VCI pod, remove the battery charger and return the vehicle to the customer.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
  Jeep Truck Grand Cherokee 4WD V6­3.7L 

Audio System ­ RBS Radio Software Updates NUMBER: 08­028­10 REV. A Date: 1011022010 Jeep Truck Grand Cherokee 4WD V6­3.7L

 
 
       Technical Service Bulletin #
08­028­10A
Audio System ­ RBS Radio Software Updates
NUMBER: 08­028­10 REV. A
Date: 1011022010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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GROUP: Electrical
DATE: November02, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08­028­10, DATED OCTOBER 28, 2010. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL VEHICLE MODELS.
SUBJECT:
RBZ Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RBZ Radio.
MODELS:
**2010 (DJ) 2500Pickup**
**2010 (DS) 1500Pickup**
**2010 (DX) Regular Cab Chassis**
**2010 (D2) 3500 Pickup**
2010 (JC) Journey
2010 (JS) Avenger / Sebring
**2010 (KK) Liberty**
2010 (LC) Challenger
2010 (LX) 300/Charger
2010 (MK) Compass / Patriot
2010 (PM) Caliber
2010 (RI) Caravan / Town & Country
2010 (WK) Grand Cherokee
**2010 (W2) Grand Cherokee**
2010 (XK) Commander
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 Radio (sales code RBZ).
SYMPTOM/CONDITION:
^ The display may appear to be dimly lit when in backup camera mode (if equipped).
^ Screen fonts to small or unclear.
^ Video playback, display to bright.
^ Audio playback, sound quality/frequency response could be improved.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
^ Hands free call information does not display caller ID.
^ Bluetooth streaming audio information is incomplete.

Page 109
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
2.
a. Press "Menu button on the radio.
b. Press "System Setup touch screen soft key.
c. Press "System Information touch screen soft key.
d. The software level is the number reported after the word "Application~.
Is the radio software version at 8.05, or greater?
a. YES ? This service bulletin does not apply. Further diagnosis may be required.
b. NO Perform the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
NOTE: If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle.
2.
Install the software disk into the radio CD drive and follow the instructions on the screen.
NOTE: Do not cycle the ignition during the update process.
3. Once the update is completed eject the disk.
4. Verify that the radio software version is at 8.05.
5.
a. Press "Menu button on the radio.
b. Press "System Setup touch screen soft key.
c. Press "System Information touch screen soft key.
d. The software level is the number reported after the word "Application~.
Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 110
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.   Jeep Truck Grand Cherokee 4WD V6­3.7L

Body ­ Lower Door Hinge Popping Groaning Noises NUMBER: 23­018­10 GROUP: Body

  Technical Service Bulletin #23­018­10
Date: 101021
Body ­ Lower Door Hinge Popping Groaning Noises
NUMBER: 23­018­10
GROUP: Body
DATE: October 21, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23­016­06, DATED MARCH 18, 2006, WHICH SHOULD BE
REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT
REVISIONS.
SUBJECT:
Lower Door Hinges Make Popping or Groan When Opened Or Closed
OVERVIEW:
This bulletin involves spraying white lithium grease between the roller and roller pin while avoiding getting grease on the. This needs to
be done to all lower door hinges.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 106
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
MODELS:
2009 ­ 2010 (DS) Ram Truck (1500 Pick Up)
2005 ­ 2010 (DH) Ram Truck (1500/2500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2004 ­ 2010 (HB) Durango
2007 ­ 2010 (HG) Aspen
2007 ­ 2010 (JC) Journey
2007 ­ 2010 (JS) Avenger/Sebring
2007 ­ 2010 (KK) Liberty
2007 ­ 2010 (KA) Nitro
2008 ­ 2010 (LC) Challenger
2006 ­ 2010 (LE) Chrysler 300C (International Markets)
2007 ­ 2010 (LX) 300/Charger/Magnum
2007 ­ 2010 (MK) Compass/Patriot
2005 ­ 2010 (ND) Dakota
2007 ­ 2010 (PM) Caliber
2006 ­ 2010 (WH) Grand Cherokee (International Markets)
2005 ­ 2010 (WK) Grand Cherokee
2006 ­ 2010 (WH) Commander (International Markets)
2006 ­ 2010 (XK) Commander
SYMPTOM/CONDITION:
The lower door hinges make a moderate to loud popping/groan sound when the door is opened or closed.
This is due to the roller axle not being properly maintained with grease.
DIAGNOSIS:
Open the doors and listen for the popping or groan sound from the lower hinge, if the sound is present perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Open door.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 107
2. With straw installed on the lithium grease spray can (p/n 04318066AB), spray a very small amount of grease between the roller pin
and inside roller surface (axle). (Fig. 1).
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
3. Open and close the door 10 times to work the grease onto the roller axle.
4. Wipe away any excess grease in the sprayed area.
5.
Repeat steps 1 through 4 for every door.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Audio System ­ REN/REZ Radio Lock Up NUMBER: 08­014­10 GROUP: Electrical DATE: June 29, 2010 SUBJECT: Radio Locks Up OVERVIEW:

Technical Service Bulletin #
08­014­10
Audio System ­ REN/REZ Radio Lock Up
NUMBER: 08­014­10
GROUP: Electrical
DATE: June 29, 2010
SUBJECT:
Radio Locks Up
OVERVIEW:
REN and REZ Radio Lock Up. Flash Radio with DVD Update Disc
Date: 1006292010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 104
MODELS:
2010 (D1) Ram Truck (3500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2009 ­ 2010 (DS) Ram Truck (1500)
2008 ­ 2009 (HB) Durango
2008­2009 (HG) Aspen
2008­2010 (JC) Journey
2007 ­ 2010 (JK) Wrangler
2007 ­ 2010 (JS) Sebring/Avenger/Sebring Convertible
2007­2010 (KA) Nitro
2008­2010 (KK) Liberty
2008 ­ 2010 (LC) Challenger
2008 ­ 2010 (LX) 300/ 300C, Charger
2009­2010 (MK) Patriot
2008­2010 (ND) Dakota
2008­2010 (PM) Caliber
2008 ­ 2010 (RI) Town & Country/Grand Caravan
2008 ­ 2010 (WK) Grand Cherokee
2008 ­ 2010 (XK) Commander
NOTE:
This bulletin applies to vehicles equipped with a Hard Drive Radio (sales code REN, REZ).
SYMPTOM/CONDITION:
The customer may complain that the radio will not change stations or frequency intermittently. The only function that will be available is
volume control.
DIAGNOSIS:
This condition may only happen on one radio station. If condition can not be duplicated, perform the repair as described below only if the
customer has this complaint.
PARTS REQUIRED:
NOTE:
1 Disc will flash all radios requiring the update.
REPAIR PROCEDURE:
1. Insert the key and turn the ignition to the ON position. TURN THE RADIO ON.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 105
2. Insert the update disc into the radio.
3. The radio will read the contents of the disc and will prompt the user to select "Yes" or "No". This may take a few minutes.
4. If the current radio software number is the same as the update software number, no further action is required. Go to step 7.
5. If the current radio software number is lower than the update software number, select "Yes". The radio will perform the update without
any further user input.
NOTE:
ONCE THE UPDATE HAS BEGUN, DO NOT TURN THE VEHICLE OFF AND DO NOT TOUCH THE RADIO!
6. Several different screens will appear during the update process which may take about 5­12 minutes. Once the update is complete,
the radio will return to the normal user screens.
NOTE:
Wait for the radio to re­read the disc
7. The current radio software number should now match the update CD software number. If this is correct, select "No" to return the radio
to the normal user screens.
8. Eject the disc, close the radio screen and remove the key from the ignition.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an
authorization for repair.   Jeep Truck Grand Cherokee 4WD V6­3.7L

Keyless Systems ­ Intermittently Inoperative NUMBER: 08­010­10 GROUP: Electrical DATE: May 14, 2010 THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR FLASHING ECUs.

Technical Service Bulletin #
08­010­10
Date: 100514
Keyless Systems ­ Intermittently Inoperative
NUMBER: 08­010­10
GROUP: Electrical
DATE: May 14, 2010
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR FLASHING ECUs.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN
"HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.04 OR HIGHER TO PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
Flash: WIN Module For Intermittent RKE Functions
OVERVIEW:
This bulletin involves flash reprogramming the Wireless Ignition Node (WIN) with new software.
MODELS:
2010 (DS) Ram Truck 1500
2010 (JC) Journey
2010 (LC) Challenger
2010 (LE) International 300 or Charger
2010 (LX) 300 and/or Charger
2010 (WK) Grand Cherokee
2010 (WH) International Grand Cherokee
2010 (XK) Commander
2010 (XH) International Commander
SYMPTOM/CONDITION:
Customer may experience intermittent FOBIK operating characteristics. Dealers are required to verify the manufacturer of the Wireless
Ignition Node Module (WIN) and if necessary, Flash the WIN with updated software.
DIAGNOSIS:
If the vehicle operator describes the above Symptom/Condition, perform the Repair Procedure.
REPAIR PROCEDURE:
Check manufacturer of WIN Module
1. Using the wiTECH Diagnostic Application verify the WIN module is manufactured by Marquardt
2. Click on the reports tab on the top of the main page.
3. Select Run/View Reports.
4. Select ECU Details report.
5. Click on the arrow key to run the report.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 103
6. Scroll to the bottom to find the WIN section.
7. Check the supplier ID. Is the Supplier Marquardt?
a. No>>> Inspection is complete. Please refer to normal diagnostics for the customers concern.
b. Yes>>> Continue with step 8.
8. Now check the software version listed on the same page. Is the WIN software version lower than 10.02.01?
a. No>>> Inspection is complete check for other issues causing customer concern
b. Yes>>> Continue with the repair procedure step 9.
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
9. Using the wiTECH Diagnostic Application for flashing a WIN is made available through the wiTECH Diagnostic Application. For
instructions select the "HELP tab on upper portion of the wiTECH window, then "HELP CONTENTS. This will open the Welcome to
wiTECH Help screen were help topics can now selected.
10. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present
all DTCs after the flash and allow the tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Electrical ­ Trailer L/H Turn Signal Function Inop. NUMBER: 08­018­10 GROUP: Electrical DATE: July9,2010 SUBJECT: Left Turn Signal on Trailer may be Inoperative

Technical Service Bulletin #08­018­10
Date: 100709
Electrical ­ Trailer L/H Turn Signal Function Inop.
NUMBER: 08­018­10
GROUP: Electrical
DATE: July9,2010
SUBJECT:
Left Turn Signal on Trailer may be Inoperative
OVERVIEW:
This Bulletin involves cleaning out excessive silicone from the Seven Way Trailer Tow Connector, terminal # 1.
MODELS:
2010 (DJ) Ram Truck (2500 Pick Up)
2009 ­ 2010 (DS) Ram Truck (1500)
2011 (WD) Durango
2010 ­ 2011 (WK) Grand Cherokee
2010 (XK) Commander
SYMPTOM/CONDITION:
When verifying trailer turn signal function prior to towing a trailer. The customer may experience a non functional left trailer left turn
signal
DIAGNOSIS:
Customer may come in with the above condition. Check connector terminal number one. If there is silicone in the connector follow the
repair procedure.
REPAIR PROCEDURE:
1. In the seven way trailer tow connector locate terminal number one. Refer to the detailed drawing of the connector available in
DealerConnect > TechConnect under Wiring > Trailer Tow > Component End Views > Wiring Trailer Tow 7 way > Pin one is in the
upper left.
2. Using a suitable tool, such as a straight blade Exacto knife, scrape the silicone off the outside of the # 1, Left terminal.
3. Test and return vehicle to customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 102
This bulletin is supplied as technical information only and is not an authorization for repair.

Recall 10V200000: Ignition Switch Replacement VEHICLE MAKE/MODEL: Chrysler/300 Dodge/Challenger Dodge/Charger Dodge/RAM Jeep/Commander Jeep/Grand Cherokee

Technical Service Bulletin #
NHTSA10V200000
Date: 100506
Recall 10V200000: Ignition Switch Replacement
VEHICLE MAKE/MODEL:
Chrysler/300
Dodge/Challenger
Dodge/Charger
Dodge/RAM
Jeep/Commander
Jeep/Grand Cherokee
MODEL YEAR(S):
2010
2010
2010
2010
2010
2010
MANUFACTURER: Chrysler Group LLC
MFR'S REPORT DATE: May 06, 2010
NHTSA CAMPAIGN ID NUMBER: 10V200000
NHTSA ACTION NUMBER: N/A
COMPONENT: Electrical System: Ignition: Module
POTENTIAL NUMBER OF UNITS AFFECTED: 40131
SUMMARY:
Chrysler is recalling certain model year 2010 Chrysler 300, Dodge Challenger, Charger, Jeep Commander, Grand Cherokee and Dodge
RAM vehicles. These vehicles may have been built with a Wireless Ignition Node (WIN) module exhibiting a binding condition of the
solenoid latch.
CONSEQUENCE:
The result of the defect could lead to a condition where the key may be removed from the Ignition Switch (WIN MODULE) prior to
placing the shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash.
REMEDY:
Dealers will inspect and replace the WIN Module free of charge. The safety recall is expected to begin during July 2010. Owners may
contact Chrysler at 1­800­853­1403.
NOTES:2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 101
Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1­888­327­4236 (TTY
1­800­424­9153), or go to http://www.safercar.gov.   Jeep Truck Grand Cherokee 4WD V6­3.7L 

Engine Controls ­ MIL ON/DTC's P013A/P013C Stored NUMBER: 18­010­10 REV. A GROUP: Vehicle Performance DATE: April 28, 2010

Jeep Truck Grand Cherokee 4WD V6­3.7L Technical Service Bulletin #18­010­10A
Date: 100428
Engine Controls ­ MIL ON/DTC's P013A/P013C Stored
NUMBER: 18­010­10 REV. A
GROUP: Vehicle Performance
DATE: April 28, 2010
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18­010­10, DATED APRIL 9, 2010, WHICH SHOULD BE REMOVED FROM
YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITIONAL 2009 MODELS.
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR FLASHING ECUs. HELP USING THE wiTECH
DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE
TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.03 OR HIGHER TO PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
Flash: MIL Illumination P01 3A And/Or P013C
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
MODELS:
**2009** ­ 2010
(WK)
Grand Cherokee2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

**2009** ­ 2010 (WH) Grand Cherokee (International Markets)
**2009** ­ 2010 (XK) Commander
**2009*
(XH)
Page 99
Commander (International Markets)
NOTE:
**This bulletin applies to all WK and XK vehicles equipped with a 3.7L engine (Sales code EKG) and a NAG1 automatic transmission
(Sales code DGJ) or WK, WH, XK and XH vehicles equipped with a 4.7L engine (Sales code EVE) and a 545RFE automatic
transmission (Sales code DGQ).**
NOTE:
This bulletin applies to all WH vehicles equipped with a 3.7L engine (Sales code EKG) and a NAG1 automatic transmission (Sales
code DGJ). built before March 23, 2010 (MDH 0323XX).
SYMPTOM/CONDITION:
The customer may experience a MIL illumination. Upon further investigation the Technician may find that one or all of the following
Diagnostic Trouble Codes (DTC) are present:
1. P013A ­ 02 Sensor 1/2 Slow Response ­ Rich to Lean
2. P013C ­ 02 Sensor 2/2 Slow Response ­ Rich to Lean
Updating the PCM software will correct the conditions listed above.
DIAGNOSIS:
Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine and
transmission systems are functioning as designed. If DTC's are present other then the one's listed above record them on the repair order
and repair as necessary before proceeding further with this bulletin.
If the above condition is present, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT,
Refer To Group 8 ­ Electrical > Electronic Control Modules ­ Service Information > Module ­ Powertrain Control > Standard
Procedures > PCM/ECM Programming ­ Gas.
After PCM reprogramming, the following must be performed:
a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically
present all DTCs after the flash and allow the tech to clear them.
2. Type the necessary information on the "Authorized Modification Label and attach it near the VECI label.
POLICY:
Reimbursable within the provisions of the warranty.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 100
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Recall 10V085000: Rear Track Bar Inspection/Replacement VEHICLE MAKE/MODEL: Jeep/Commander Jeep/Grand Cherokee

Technical Service Bulletin #2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 98
NHTSA10V085000
Date: 100303
Recall 10V085000: Rear Track Bar Inspection/Replacement
VEHICLE MAKE/MODEL:
Jeep/Commander
Jeep/Grand Cherokee
MODEL YEAR(S):
2010
2010
MANUFACTURER: Chrysler Group LLC
MFR'S REPORT DATE: March 03, 2010
NHTSA CAMPAIGN ID NUMBER: 10V085000
NHTSA ACTION NUMBER: N/A
COMPONENT: Equipment
POTENTIAL NUMBER OF UNITS AFFECTED: 3498
SUMMARY:
Chrysler is recalling model year 2010 Jeep Commander and Grand Cherokee vehicles. They may have been built with an improperly
manufactured rear track bar.
CONSEQUENCE:
Reduced vehicle stability could occur increasing the risk of a crash.
REMEDY:
Dealers will inspect the rear track bar bushing retaining hoop and replace the rear track bar if any are found to be mis­positioned. The
safety recall is expected to begin during April 2010. Owners may contact Chrysler at 1­800­853­1403.
NOTES:
Chrysler's campaign number is K05. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety
Hotline at 1­888­327­4236 (TTY 1­800­424­9153), or go to http://www.safercar.gov. 

Entertainment System ­ Disabling Front Seat Video Source NUMBER: 08­004­10 GROUP: Electrical

Jeep Truck Grand Cherokee 4WD V6­3.7L Technical Service Bulletin #08­004­10

Page 96
Date: 100302
Entertainment System ­ Disabling Front Seat Video Source
NUMBER: 08­004­10
GROUP: Electrical
DATE: March 2, 2010
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08­002­2007 DATED FEBRUARY 6, 2007. THIS IS A COMPLETE REVISION
AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
Radio Video Disable Update
MODELS:
2010 (D1) Ram Truck (3500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2009 ­ 2010 (DS) Ram Truck (1500)2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
2008 ­ 2009 (HB) Durango
2008­2009 (HG) Aspen
2008­2010 (JC) Journey
2007 ­ 2010 (JK) Wrangler
2007 ­ 2010 (JS) Sebring/Avenger/Sebring Convertible
2007­2010 (KA) Nitro
2008­2010 (KK) Liberty
2008 ­ 2010 (LC) Challenger
2008 ­ 2010 (LX) 300/ 300C, Charger
2009­2010 (MK) Patriot
2008­2010 (ND) Dakota
2008­2010 (PM) Caliber
2008 ­ 2010 (RT) Town & Country/Grand Caravan
2008 ­ 2010 (WK) Grand Cherokee
2008 ­ 2010 (XK) Commander

Page 97
NOTE:
This bulletin applies to vehicles equipped with a Hard Drive Radio (sales code REN, RER, REU, RBZ, RHR).
NOTE:
Refer to Warranty Bulletin D­07­04 for additional information and a listing of affected states.
DISCUSSION:
Due to certain state regulations, a function for disabling the front seat video option has been incorporated into the vehicle. This function
will enable or disable the radio's ability to play video in the front seat. If enabled, the radio will play video when the vehicle is in Park
(Automatic Transmission) or when the parking brake is set and vehicle speed is zero (Manual Transmission). If disabled the radio will
NOT play video in the front seat in any operating mode. If it becomes necessary to disable the front seat video option, use the following
procedure.
NOTE:
Using the wiTECH Diagnostic Application for flashing an ECU is made available through the wiTECH Diagnostic Application. For
instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to
wiTECH Help screen were help topics can now selected.
1. Connect the wiTech
2. From the Home Screen select Radio
3. Select "Misc. Functions"
4. Select "Enable/Disable Front Seat Video"
5. Select "Enable" or "Disable" as required by your state laws.
6. Select finish to exit.
POLICY:
Information Only
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair. 

Recall ­ Rear Suspension Track Bar Replacement April 2010 Dealer Service Instructions for: Safety Recall K05 Rear Suspension Track Bar Models 2010 (WK) Jeep(R) Grand Cherokee

Jeep Truck Grand Cherokee 4WD V6­3.7L Technical Service Bulletin #K05
Recall ­ Rear Suspension Track Bar Replacement
April 2010
Dealer Service Instructions for:
Safety Recall K05
Rear Suspension Track Bar
Models
2010 (WK) Jeep(R) Grand Cherokee
(XK) Jeep(R) Commander
NOTE:
Date: 1004062010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 90
This recall applies only to the above vehicles built from December 9, 2009 through December 17, 2009 (MDH 120905 through
121709).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from
this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on
these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should
perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The rear suspension track bar bushing hoops on about 3,400 of the above vehicles may have been incorrectly manufactured and could
fail. A failed track bar could reduce vehicle stability and cause a crash without warning.
Repair
The track bar must be removed from the vehicle and inspected. Track bars found with improperly welded bushing hoop(s) must be
replaced.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 91
Parts Information
Due to the small number of involved vehicles expected to require a track bar, no parts will be distributed initially. A track bar should be
ordered only after inspection determines that replacement is required. Very few vehicles are expected to require a track bar replacement.
Special Tools
No special tools are required to perform this recall.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 92
Use one of the labor operation numbers and time allowances shown.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this
notification.
Owner Notification and Service Scheduling2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 93
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to
schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for
dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are
listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed
can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all
owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor
Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
1. Remove the rear suspension track bar using the following procedure:
a. Raise the vehicle on an appropriate hoist.
b. Remove the right side (axle side) track bar retaining bolt (Figure 1).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 94
c. Remove the left side (body side) track bar retaining bolt (Figure 2).
CAUTION:
The left rear coil spring may have to be slightly compressed to remove the left side track bar retaining bolt. Use extreme care not to
nick or scratch the coil spring's protective coating.
d. Carefully remove the track bar from the vehicle.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 95
2. Inspect both track bar bushing hoops (Figure 3):
> If the part line (seam) on both bushing hoops are at or near the center line of the track bar (+/­ 1/4 inch (6 mm) from center), the
track bar does not require replacement (Figure 3).
> If the part line (seam) on either of the bushing hoops is not within +/­ 1/4 inch (6 mm) from the center line of the track bar, replace
the track bar (Figure 3).
3. Place the track bar into position on the vehicle.
NOTE:
The track bar is symmetrical and can be installed in either direction.
4. Loosely install the left and right track bar retaining bolts and nuts. DO NOT TIGHTEN THE TRACK BAR RETAINING BOLTS AT
THIS TIME.
5. Lower the vehicle from the hoist.
6. Jounce the rear suspension several times to settle the suspension.
7. Using a mechanic's creeper, slide under the vehicle and tighten both track bar retaining bolts to 140 ft. lbs. (190 N.m).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
  

Recall ­ Instrument Panel Top Cover Replacement November 2009 Dealer Service Instructions for: Safety Recall J33

Jeep Truck Grand Cherokee 4WD V6­3.7L Technical Service Bulletin #J33
Date:
091125
Recall ­ Instrument Panel Top Cover Replacement
November 2009
Dealer Service Instructions for:
Safety Recall J33
Instrument Panel Top Cover
Models
2010 (WK) Jeep(R) Grand Cherokee
NOTE:
This recall applies only to the above vehicles built from October 22, 2009 through November 12, 2009 (MDH 102200 through
111223).
IMPORTANT:
Many of the vehicles within the above build period have already
been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider
this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be
determined by using the VIP inquiry process.
Subject
The instrument panel top cover on about 2,900 of the above vehicles may not have been manufactured properly. As a result, the
passenger airbag may not deploy properly, which can increase the risk of injury to the passenger side front seat occupant during a crash.
Repair
The instrument panel top cover must be replaced.
Parts Information
Special Tools
No special tools required.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 82
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance:
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this
notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to
schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to
schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for
dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed
can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all
owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor
Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
1. Open the hood and disconnect the battery negative cable from the battery.
NOTE:
The front seats should be at the full rearward position before
disconnecting the battery.
2. Partially remove the weather strips from both front doors at the end cap location.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

3. Remove the right and left instrument panel end caps (Figure 1).
4. Remove the passenger side hush panel and glove box assembly.
5. Remove the two passenger airbag module­to­cross car beam bolts.
6. Disconnect the passenger airbag wiring from the airbag module.
7. Remove the driver side hush panel and knee panel.
8. Remove the right and left "A" pillar grab handles.
9. Remove the instrument panel gauge cluster hood and cluster assembly.
10. Remove the defroster duct grills.
11. Remove the instrument panel fence line nuts located inside each of the defroster air outlets.
12. Remove the right and left instrument panel speaker covers.
13. Remove the right and left instrument panel speakers.
14. Remove the shifter console chrome trim ring and shifter bezel (Figure 2).
15. Remove the instrument panel center stack bezel (Figure 2).
16. Remove the radio from the instrument panel.
Page 832010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 84
17. Remove the six passenger side top cover­to­instrument panel retaining screws (Figure 3).
NOTE:
Four of the top cover­to­instrument panel retaining screws are located on the backside of the top cover and must be accessed
through the glove box door opening.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 85
18. Remove the six top cover­to­instrument panel retaining
screws and one bolt at the radio opening in the instrument panel (Figure 4).
19. Using a 7 mm box end wrench, remove the hidden top cover­to­instrument panel retaining screw located at the right side of the
cluster opening (Figure 5).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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20. Remove the two top cover­to­instrument panel retaining
screws located at the back of the instrument panel cluster opening (Figure 6).
21. Remove the instrument panel storage bin to gain access to an additional top cover retaining screw (Figure 7).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 87
22. Remove the hidden top cover­to­instrument panel retaining screw at the left side of the cluster opening (Figure 8).
NOTE:
The hidden screw is located on the backside of the top cover. It
can be accessed through the end cap opening on the instrument panel.
23. Remove the two top cover retaining screws on the left end of the instrument panel top cover (Figure 8).
24. Place a fender cover (or equivalent) over the steering wheel to prevent damage during top cover removal and installation.
25. Partially lift the top cover from the instrument panel and disengage the radio speaker wire routing christmas tree retainers from the
top cover.
26. Vehicles equipped with headlamp sensor, remove and disconnect the
headlamp sensor located in the center of the top cover (Figure 6).
27. Carefully remove the top cover from the vehicle.
28. Transfer the defroster ducts, passenger airbag module, radio bracket and remote start antenna (if equipped) to the new top cover.
29. Place the new top cover into the vehicle.
30. Vehicles equipped with headlamp sensor, Connect the wiring to the headlamp sensor located in the center of the top cover and then
install the sensor (Figure 6).
31. Connect the radio speaker wire routing christmas tree retainers onto the new top cover.
32. Route the instrument panel cluster wiring connectors through the top cover opening.
33. Place the new top cover into position on the instrument panel being careful not to pinch any wires.
34. Install the top cover­to­instrument panel retaining screws (Figures 3, 4, 5, 6, and 8).2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 88
35. Install the two passenger airbag module­to­cross car beam bolts. Tighten the bolts to 115 in. lbs. (13 N.m).
36. Connect the passenger airbag wiring to the passenger airbag module.
37. Install the glove box assembly.
38. Install the passenger side hush panel.
39. Install the passenger side radio speaker and cover.
40. Install the instrument panel fence line nuts located in each of the defroster air outlet openings.
41. Install the defroster duct grills.
42. Install the passenger side "A" pillar grab handle.
43. Install the passenger side end cap (Figure 1).
44. Install the passenger side front door weather strip.
45. Install the driver side radio speaker and cover.
46. Install the instrument panel gauge cluster and cluster hood.
47. Install the driver side "A" pillar grab handle.
48. Install the driver side instrument panel end cap (Figure 1).
49. Install the driver side front door weather strip.
50. Install the instrument panel storage bin (Figure 7).
51. Install the driver side knee panel and hush panel (Figure 9).
52. Install the radio.
53. Install the instrument panel center stack bezel (Figure 2).
54. Install the shifter console wood grain shifter bezel and chrome trim ring (Figure 2).
55. Connect the negative battery cable to the battery.
56. Close the hood.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 89
57. Clean instrument panel top cover with Mopar Total Clean All Purpose Cleaner.

Recall 09V454000: Instrument Panel Cover Replacement VEHICLE MAKE/MODEL: Jeep/Grand Cherokee MODEL YEAR(S):

Technical Service Bulletin #NHTSA09V454000Date:
091125
Recall 09V454000: Instrument Panel Cover Replacement
VEHICLE MAKE/MODEL:
Jeep/Grand Cherokee
MODEL YEAR(S):
2010
MANUFACTURER: Chrysler LLC.
MFR'S REPORT DATE: November 25, 2009
NHTSA CAMPAIGN ID NUMBER: 09V454000
NHTSA ACTION NUMBER: N/A
COMPONENT: Electrical System: Instrument Panel
POTENTIAL NUMBER OF UNITS AFFECTED: 2977
SUMMARY:
Chrysler is recalling certain model year 2010 Jeep Grand Cherokee passenger vehicles manufactured from October 22 through
November 12, 2009. The passenger side airbag may not properly deploy through the instrument panel tear seam.
CONSEQUENCE:
The airbag may not properly protect the passenger in the event of a crash, increasing the risk of injury.
REMEDY:
Dealers will replace the top cover of the instrument panel free of charge. The campaign is expected to begin in December 2009. Owners
may contact Chrysler at 1­800­853­1403.
NOTES:
Chrysler's campaign number is J33. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 81
Hotline at 1­888­327­4236 (TTY 1­800­424­9153), or go to http://www.safercar.gov. 

Recall 10V009000: Brake Booster Rod Clip VEHICLE MAKE/MODEL: MODEL YEAR(S): Chrysler/Sebring 2010 Dodge/Avenger 2010 Dodge/Nitro 2010 Dodge/RAM 2009­2010

2010


Page 1
Vehicle: All Technical Service Bulletins
 
       T       Technical Service Bulletin #NHTSA10V009000
Recall 10V009000: Brake Booster Rod Clip
VEHICLE MAKE/MODEL:
MODEL YEAR(S):
Chrysler/Sebring 2010
Dodge/Avenger 2010
Dodge/Nitro 2010
Dodge/RAM 2009­2010

Page 79
Date: 1001072010 Jeep Truck Grand Cherokee 4WD V6­3.7L
Jeep/Commander
Jeep/Grand Cherokee
Jeep/Liberty
 

Page 80
2010
2010
2010
MANUFACTURER: Chrysler Group LLC
MFR'S REPORT DATE: January 07, 2010
NHTSA CAMPAIGN ID NUMBER: 10V009000
NHTSA ACTION NUMBER: N/A
COMPONENT: Service Brakes, Hydraulic
Potential Number Of Units Affected: 20045
SUMMARY:
Chrysler is recalling model year 2010 Chrysler Sebring; Dodge Avenger and Nitro; Jeep Liberty, Commander and Grand Cherokee; and
model year 2009­2010 Dodge RAM truck. These vehicles may have been built with an improperly formed or missing brake booster input
rod retaining clip.
CONSEQUENCE:
This could result in brake failure without warning which could cause a crash.
REMEDY:
Chrysler will replace the brake booster input rod retaining clip free of charge. The safety recall is expected to begin during January 2010.
Owners may contact Chrysler at 1­800­853­1403.
NOTES:
Chrysler safety recall No. J37. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at
1­888­327­4236 (TTY 1­800­424­9153), or go to http://www.safercar.gov.   Jeep Truck Grand Cherokee 4WD V6­3.7L 

Dealer Service Instructions for: Safety Recall J37 Brake Pedal Linkage Clip Effective immediately all repairs on involved vehicles are to be performed

Technical Service Bulletin #J37
Recall ­ Brake Pedal Linkage Clip Missing/Defective
January 2010
Dealer Service Instructions for:
Safety Recall J37
Brake Pedal Linkage Clip
Effective immediately all repairs on involved vehicles are to be performed
Date: 1001252010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 75
according to this notification. Rapid Response Transmittal (RRT) 09­104 is no longer applicable for the involved vehicles only. Those
vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
Models
2010
(KA) Dodge Nitro
(KK) Jeep(R) Liberty
NOTE:
This recall applies only to the above vehicles built from October 29, 2009 through November 16, 2009 (MDH 102906 through
111612).
2010
(WK) Jeep(R) Grand Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles built from November 5, 2009 through November 12, 2009 (MDH 110509 through
111215).
2010
(JS) Chrysler Sebring and Dodge Avenger
NOTE:
This recall applies only to the above vehicles built from November 12, 2009 through November 20, 2009 (MDH 111214 through
112009).
2009
(DH) Dodge Ram Truck 2500 series
(DM) Dodge Ram Truck 4500/5500 series
(D1) Dodge Ram Truck 3500 series
NOTE:
This recall applies only to the above vehicles built from August 17, 2009 through August 28, 2009 (MDH 081711 through 082800).
2010
(DC)
(DJ)
(DM)
(DS)
(D2)
Dodge Ram Truck Cab Chassis 3500 series
Dodge Ram Truck 2500 series
Dodge Ram Truck Cab Chassis 4500/5500 series
Dodge Ram Truck 1500 series
Dodge Ram Truck 3500 series
NOTE:
This recall applies only to the above vehicles built from August 17, 2009 through December 10, 2009 (MDH 081712 through 121006).
IMPORTANT:
Many of the vehicles within the above build periods have already been inspected or repaired and, therefore, have been excluded
from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on
these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should
perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The brake pedal linkage clip on about 20,000 of the above vehicles, excluding Dodge Ram trucks, may have been manufactured
incorrectly. While some Dodge Ram trucks may not have the clip installed. A defective or missing brake pedal linkage clip could allow
the brake booster input rod to detach from the brake pedal which will result in a loss of the vehicle's service brakes and could cause a
crash without warning.
Repair
The brake pedal linkage clip must be replaced on all vehicles except Dodge Ram trucks.
Dodge Ram trucks must be inspected for the presence of the brake pedal linkage clip. Trucks found without the clip must have a new clip
installed.
Parts Information2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
Part Number Description
06035334 Clip, Brake Pedal Linkage
 

Page 76
Each dealer to whom vehicles in the recall were assigned will receive enough brake pedal linkage clips to service about 10% of those
vehicles.
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab.
Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this
notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to
schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing
approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a Chrysler Mobile
Service approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for
dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed
can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor
Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 77
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
A. Inspect Brake Pedal Linkage Clip (Dodge Ram Trucks Only)
NOTE:
This procedure only applies to Dodge Ram truck models. All other vehicles proceed to Section B of this repair procedure.
1. Open the driver's front door.
2. Looking up under the instrument panel, by the brake pedal arm, inspect for the presence of a brake pedal linkage clip at the brake
booster input rod (Figure 1):
> If the brake pedal linkage clip is present, no further action is required.
> If the brake pedal linkage clip is missing, install a new clip.
NOTE:
An audible "click" will be heard when the clip is properly installed.
B. Replace Brake Pedal Linkage Clip (All Models except Dodge Ram Trucks)
1. Open the driver's front door.
2. Vehicles equipped with a hush panel, remove the hush panel to gain access to the brake pedal linkage clip.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
3. Remove and discard the original brake pedal linkage clip (Figure 2).
4.
Install a new brake pedal linkage clip (Figure 2).
NOTE:
An audible "click" will be heard when the clip is properly installed.
5. Vehicles equipped with a hush panel, install the hush panel.

Page 782010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
  Jeep Truck Grand Cherokee 4WD V6­3.7L

Engine ­ Drive Belt Chirp At Full Steering Lock NUMBER: 07­001­10 GROUP: Cooling DATE: February 4, 2010 SUBJECT: Belt Chirp When Steering Wheel Is At Full Lock With Engine RPM At Idle OVERVIEW:

Technical Service Bulletin #
07­001­10
Engine ­ Drive Belt Chirp At Full Steering Lock
NUMBER: 07­001­10
GROUP: Cooling
DATE: February 4, 2010
SUBJECT:
Belt Chirp When Steering Wheel Is At Full Lock With Engine RPM At Idle
OVERVIEW:
Date: 1002042010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 73
This bulletin involves inspecting the belt tensioner and if necessary replacing it.
MODELS:
2010 (KA) Nitro
2010 (KK) Liberty
2010 (WK) Grand Cherokee
2010 (XK) Commander
NOTE:
This bulletin applies to vehicles equipped with a 3.7L engine (Sales Code EKG) built before January 16, 2010 (MDH 0116XX).
SYMPTOM/CONDITION:
Some customers may experience a belt chirp sound. This sound will be noticable when the steering wheel is in a full lock condition (right
or left) and the engine RPM is at idle. This sound will go away once the RPM is increased.
Using a Scan Tool (wiTECH(TM) or StarMOBILE) with the appropriate Diagnostic Procedures available in TechCONNECT, verify the
cooling system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before
proceeding further with this bulletin.
If the above condition is present, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Open hood.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 74
2. Read part number on the top front face of the belt tensioner (Fig. 1).
NOTE:
It may be necessary to wipe dirt off the drive belt tensioner to read the part number.
3. Is the part number 53030958AE?
a. Yes >>> Further diagnosis in required.
b. No >>> Replace drive belt tensioner (p/n 53030958AE)
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.   Jeep Truck Grand Cherokee 4WD V6­3.7L

A/C ­ Rear Defrost Button Is Hard To Operate NUMBER: 24­001­10 GROUP: Heating & Air Conditioning

Technical Service Bulletin #
24­001­10
Date: 100112
A/C ­ Rear Defrost Button Is Hard To Operate
NUMBER: 24­001­10
GROUP: Heating & Air Conditioning
DATE: January 12, 2010
SUBJECT:
Rear Defroster Switch Engagement Effort
OVERVIEW:
This bulletin involves remove the ATC control head and insert two screws (p/n 68078941AA) into the back per the repair procedure.
MODELS:
2010 (LX) 300/300C/Charger
2010 (LE) 300C/300C Touring (International Markets)
2010 (WK) Grand Cherokee
2010 (XK) Commander
2010 (XH) Commander (International Markets)
NOTE:
The bulletin applied to vehicles equipped with Air Conditioning (Sales Code HAA or HAF) built before August XX, 2009 (MDH
XXXXXX).
SYMPTOM/CONDITION:
Customer may experience a rear defroster switch that has higher than desired engagement effort. This condition is caused by the ATC
housing having too much deflection when the button is pressed which does not close the switch properly. Extra push effort will close the
switch.
DIAGNOSIS:
If the above symptom/condition is experienced perform the Repair Procedure.
PARTS REQUIRED:2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 72
REPAIR PROCEDURE:
1. Remove the ATC Control head. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT, Refer To
Group 24 ­ Heating & Air Conditioning > Controls > Controls, A/C and Heater Removal procedures.
2. Install the two screws into the back of the ATC control head p/n 68078941AA (Fig. 1).
3. Install ATC Control head. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT, Refer To Group 24 ­
Heating & Air Conditioning > Controls > Controls, A/C and Heater Installation procedures.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair. 

Audio System ­ Software Enhancements NUMBER: 08­001­11 REV. A Date: 1102162010 Jeep Truck Grand Cherokee 4WD V6­3.7L

Technical Service Bulletin #
08­001­11A
Audio System ­ Software Enhancements
NUMBER: 08­001­11 REV. A
Date: 1102162010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 69
GROUP: Electrical
DATE: February 16,2011
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08­001­11, DATED JANUARY 15, 2011, WHICH SHOULD BE REMOVED FROM
YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDED MODEL YEARS AND iPhone4
(4.2.1) COMPATIBILITY ENHANCEMENTS.
SUBJECT:
RER, REW, REP Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RER, REW, or REP Radio.
MODELS:
2010 ­ 2011 (DJ) 2500 Pickup
2010 ­ 2011 (D2) 3500 Pickup
**2009** ­ 2011 (DS) 1500 Pickup
**2009** ­ 2011 (MK) Compass / Patriot
**2009** ­ 2011 (PM) Caliber
**2008** ­ 2011 (WK) Grand Cherokee
**2008** ­ 2011 (KK) Liberty
**2007** ­ 2011 (JK) Wrangler
**2007** ­ 2011 (JS) Avenger / Sebring
**2007** ­ 2011 (KA) Nitro
**2008** ­ 2010 (LC) Challenger
**2008** ­ 2010 (LE) 300
**2008** ­ 2010 (XH) Commander
**2008** ­ 2010 (WH) Grand Cherokee
**2008** ­ 2010 (RT) Caravan / Town & Country
**2008** ­ 2010 (LX) 300/Charger
**2008** ­ 2010 (ND) Dakota
**2008** ­ 2009 (XK) Commander
**2008 ­ 2009 (HB) Durango**
**2008 ­ 2009 (HG) Aspen **
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 W/ NAV Radio (sales code RER) or an MW/FM CD MP3
NAV Radio ­ EURO (sales code REW) or an AM/FM CD MP3 NAV Radio ­ ROW (sales code REP).
SYMPTOM/CONDITION:
^
The radio may lock up when a U­Connect call ends, this may cause battery drain.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 70
^ Intermittent no sound from audio system.
^ Repeated **"Updating Channels"** message when in satellite radio mode.
^ **iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying accurate caller ID information when using UConnect**
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
2. Is the radio software version **2.402**, or greater?
a. YES >>> This service bulletin does not apply. Further diagnosis may be required.
b. NO >>> Perform the repair procedure.
PARTS REQUIRED:
NOTE:
Only one update disc is required and this disc may be used to service multiple vehicles.
REPAIR PROCEDURE:
NOTE:
If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle and turn the radio ON.
2. Install the software disc into the radio CD drive and follow the instructions on the screen.
NOTE:
Do not cycle the ignition or touch the radio during the update process.
3. Once the update is completed, which may take 5 ­ 12 minutes, eject the disc.
4. Verify that the radio software version is at **2.402**.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
5. Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 71
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Body ­ Tow Hooks/Skid Plates Missing NUMBER: 23­017­10 GROUP: Body

Technical Service Bulletin #
23­017­10
Date: 100922
Body ­ Tow Hooks/Skid Plates Missing
NUMBER: 23­017­10
GROUP: Body
DATE: September 22, 2010
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10­062. ALL APPLICABLE SOLD AND
UN­SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Missing Tow Hooks and Skid Plates
OVERVIEW:
This bulletin involves inspecting the vehicle for missing tow hooks and skid plates and if necessary installing them.
MODELS:
2010
(WK)
Grand Cherokee
DISCUSSION:
A small number of vehicles were shipped without tow hooks and skid plates. Dealers are required to inspect and if necessary install the2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 
tow hooks and skid plates.
SYMPTOM/CONDITION:
Vehicle is missing tow hooks and skid plates.
DIAGNOSIS:
If the Symptom/Condition is found perform the inspection procedure.
PARTS REQUIRED:
INSPECTION PROCEDURE:

Page 612010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

Page 622010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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1. Inspect the vehicle for front tow hooks (Fig.1), transfer case skid plate (Fig. 2), front skid plate (Fig. 3) fuel tank skid plate (Fig. 4) and
rear tow hook for vehicles equipped without the trailer tow package. Were the components installed on the vehicle?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to the repair procedure.
REPAIR PROCEDURE: INSTALL FRONT TOW HOOKS:
1. Remove the front fascia. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13­Frame and Bumpers > Bumpers > FASCIA, Front > Removal.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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2. Remove the bumper reinforcement cap on the right and left side (Fig. 5).
3.
Insert the single and double studded tow hook brackets into the front reinforcement bar on the right and left sides (Fig. 6).
4. Position and torque the tow hooks with the three nuts provided per side to 50 ft.­lbs. (68 Nm.).
5.
Install the bumper reinforcement cap on the left and right side (Fig. 5).
6. Install the front fascia. Refer to the detailed Installation procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13­Frame and Bumpers > Bumpers > FASCIA, Front > Installation.
REPAIR PROCEDURE: INSTALL REAR TOW HOOK:2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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1. Install rear tow hook only if the vehicle has not been equipped with the trailer tow package.
2. Remove the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13­Frame and Bumpers > Bumpers > FASCIA, Rear > Removal.
3. Position the rear tow hook brackets and loosely secure fasteners. Align the rear tow hook with the bracket and torque all fasteners to
65 ft.­lbs. (55 Nm.) (Fig. 7).
4. Install the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT>Tech CONNECT>Service Info >
13­Frame and Bumpers > Bumpers > FASCIA, Rear > Installation.
REPAIR PROCEDURE: INSTALL FUEL TANK SKID PLATE:
1. Remove the fuel tank. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
14 ­ Fuel System > Fuel Delivery, Gas > TANK,Fuel > Removal.
NOTE:
Discard the fasteners referenced in steps 8 and 9 of the fuel tank removal procedure.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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2. Install left rear mount bracket to the fuel tank skid plate with hex flange nuts and torque to 50 ft.­lbs. (68Nm) (Fig. 8).
3. Seat the fuel tank into the skid plate (Fig. 9).
4. Raise and position fuel tank to vehicle body using a hydraulic jack (Fig. 9).
5. Install and torque bolts to 8Oft.­lbs.(108NM) (Fig. 9).
6. Lower and remove the hydraulic jack.
7. Connect EVAP, ORVR, fuel and NVLD lines at front and rear of tank.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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8. Connect fuel pump module electrical jumper connector (5) to body connector (6) (Fig. 10).
9. Connect rubber fill hose (3) to tank fitting (7) and tighten clamp (9) (Fig. 11).
10. Lower vehicle.
11. Fill fuel tank.
12. Start engine and check for fuel leaks near top of module.
REPAIR PROCEDURE: INSTALL TRANSFER CASE SKID PLATE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > Tech CONNECT >
Service Info > 04 Vehicle Quick Reference > Hoisting > Standard Procedure > HOISTING.2010 Jeep Truck Grand Cherokee 4WD V6­3.7L
 

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2. Position and install the transfer case skid plate. torque the bolts to 35 ft.­lbs (47Nm) (2) and the nuts to 35 ft.­lbs. (47Nm) (3) (Fig. 12).
REPAIR PROCEDURE: INSTALL FRONT SKID PLATE:
1. Install the front skid plate as shown in (Fig. 3) and torque all mounting bolts to 19 ft.­lbs. (25Nm).
2. Return the vehicle to the customer or dealer inventory.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.