Technical Service Bulletin #
0800111A
Audio System Software Enhancements
NUMBER: 0800111 REV. A
Date: 1102162010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 69
GROUP: Electrical
DATE: February 16,2011
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 0800111, DATED JANUARY 15, 2011, WHICH SHOULD BE REMOVED FROM
YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDED MODEL YEARS AND iPhone4
(4.2.1) COMPATIBILITY ENHANCEMENTS.
SUBJECT:
RER, REW, REP Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RER, REW, or REP Radio.
MODELS:
2010 2011 (DJ) 2500 Pickup
2010 2011 (D2) 3500 Pickup
**2009** 2011 (DS) 1500 Pickup
**2009** 2011 (MK) Compass / Patriot
**2009** 2011 (PM) Caliber
**2008** 2011 (WK) Grand Cherokee
**2008** 2011 (KK) Liberty
**2007** 2011 (JK) Wrangler
**2007** 2011 (JS) Avenger / Sebring
**2007** 2011 (KA) Nitro
**2008** 2010 (LC) Challenger
**2008** 2010 (LE) 300
**2008** 2010 (XH) Commander
**2008** 2010 (WH) Grand Cherokee
**2008** 2010 (RT) Caravan / Town & Country
**2008** 2010 (LX) 300/Charger
**2008** 2010 (ND) Dakota
**2008** 2009 (XK) Commander
**2008 2009 (HB) Durango**
**2008 2009 (HG) Aspen **
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 W/ NAV Radio (sales code RER) or an MW/FM CD MP3
NAV Radio EURO (sales code REW) or an AM/FM CD MP3 NAV Radio ROW (sales code REP).
SYMPTOM/CONDITION:
^
The radio may lock up when a UConnect call ends, this may cause battery drain.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 70
^ Intermittent no sound from audio system.
^ Repeated **"Updating Channels"** message when in satellite radio mode.
^ **iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying accurate caller ID information when using UConnect**
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
2. Is the radio software version **2.402**, or greater?
a. YES >>> This service bulletin does not apply. Further diagnosis may be required.
b. NO >>> Perform the repair procedure.
PARTS REQUIRED:
NOTE:
Only one update disc is required and this disc may be used to service multiple vehicles.
REPAIR PROCEDURE:
NOTE:
If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle and turn the radio ON.
2. Install the software disc into the radio CD drive and follow the instructions on the screen.
NOTE:
Do not cycle the ignition or touch the radio during the update process.
3. Once the update is completed, which may take 5 12 minutes, eject the disc.
4. Verify that the radio software version is at **2.402**.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
5. Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 71
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
0800111A
Audio System Software Enhancements
NUMBER: 0800111 REV. A
Date: 1102162010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 69
GROUP: Electrical
DATE: February 16,2011
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 0800111, DATED JANUARY 15, 2011, WHICH SHOULD BE REMOVED FROM
YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDED MODEL YEARS AND iPhone4
(4.2.1) COMPATIBILITY ENHANCEMENTS.
SUBJECT:
RER, REW, REP Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RER, REW, or REP Radio.
MODELS:
2010 2011 (DJ) 2500 Pickup
2010 2011 (D2) 3500 Pickup
**2009** 2011 (DS) 1500 Pickup
**2009** 2011 (MK) Compass / Patriot
**2009** 2011 (PM) Caliber
**2008** 2011 (WK) Grand Cherokee
**2008** 2011 (KK) Liberty
**2007** 2011 (JK) Wrangler
**2007** 2011 (JS) Avenger / Sebring
**2007** 2011 (KA) Nitro
**2008** 2010 (LC) Challenger
**2008** 2010 (LE) 300
**2008** 2010 (XH) Commander
**2008** 2010 (WH) Grand Cherokee
**2008** 2010 (RT) Caravan / Town & Country
**2008** 2010 (LX) 300/Charger
**2008** 2010 (ND) Dakota
**2008** 2009 (XK) Commander
**2008 2009 (HB) Durango**
**2008 2009 (HG) Aspen **
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 W/ NAV Radio (sales code RER) or an MW/FM CD MP3
NAV Radio EURO (sales code REW) or an AM/FM CD MP3 NAV Radio ROW (sales code REP).
SYMPTOM/CONDITION:
^
The radio may lock up when a UConnect call ends, this may cause battery drain.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 70
^ Intermittent no sound from audio system.
^ Repeated **"Updating Channels"** message when in satellite radio mode.
^ **iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying accurate caller ID information when using UConnect**
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
2. Is the radio software version **2.402**, or greater?
a. YES >>> This service bulletin does not apply. Further diagnosis may be required.
b. NO >>> Perform the repair procedure.
PARTS REQUIRED:
NOTE:
Only one update disc is required and this disc may be used to service multiple vehicles.
REPAIR PROCEDURE:
NOTE:
If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle and turn the radio ON.
2. Install the software disc into the radio CD drive and follow the instructions on the screen.
NOTE:
Do not cycle the ignition or touch the radio during the update process.
3. Once the update is completed, which may take 5 12 minutes, eject the disc.
4. Verify that the radio software version is at **2.402**.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
5. Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 71
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
