Technical Service Bulletin #
2301710
Date: 100922
Body Tow Hooks/Skid Plates Missing
NUMBER: 2301710
GROUP: Body
DATE: September 22, 2010
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10062. ALL APPLICABLE SOLD AND
UNSOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Missing Tow Hooks and Skid Plates
OVERVIEW:
This bulletin involves inspecting the vehicle for missing tow hooks and skid plates and if necessary installing them.
MODELS:
2010
(WK)
Grand Cherokee
DISCUSSION:
A small number of vehicles were shipped without tow hooks and skid plates. Dealers are required to inspect and if necessary install the2010 Jeep Truck Grand Cherokee 4WD V63.7L
tow hooks and skid plates.
SYMPTOM/CONDITION:
Vehicle is missing tow hooks and skid plates.
DIAGNOSIS:
If the Symptom/Condition is found perform the inspection procedure.
PARTS REQUIRED:
INSPECTION PROCEDURE:
Page 612010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 622010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 63
1. Inspect the vehicle for front tow hooks (Fig.1), transfer case skid plate (Fig. 2), front skid plate (Fig. 3) fuel tank skid plate (Fig. 4) and
rear tow hook for vehicles equipped without the trailer tow package. Were the components installed on the vehicle?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to the repair procedure.
REPAIR PROCEDURE: INSTALL FRONT TOW HOOKS:
1. Remove the front fascia. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Front > Removal.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 64
2. Remove the bumper reinforcement cap on the right and left side (Fig. 5).
3.
Insert the single and double studded tow hook brackets into the front reinforcement bar on the right and left sides (Fig. 6).
4. Position and torque the tow hooks with the three nuts provided per side to 50 ft.lbs. (68 Nm.).
5.
Install the bumper reinforcement cap on the left and right side (Fig. 5).
6. Install the front fascia. Refer to the detailed Installation procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Front > Installation.
REPAIR PROCEDURE: INSTALL REAR TOW HOOK:2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 65
1. Install rear tow hook only if the vehicle has not been equipped with the trailer tow package.
2. Remove the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Rear > Removal.
3. Position the rear tow hook brackets and loosely secure fasteners. Align the rear tow hook with the bracket and torque all fasteners to
65 ft.lbs. (55 Nm.) (Fig. 7).
4. Install the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT>Tech CONNECT>Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Rear > Installation.
REPAIR PROCEDURE: INSTALL FUEL TANK SKID PLATE:
1. Remove the fuel tank. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
14 Fuel System > Fuel Delivery, Gas > TANK,Fuel > Removal.
NOTE:
Discard the fasteners referenced in steps 8 and 9 of the fuel tank removal procedure.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 66
2. Install left rear mount bracket to the fuel tank skid plate with hex flange nuts and torque to 50 ft.lbs. (68Nm) (Fig. 8).
3. Seat the fuel tank into the skid plate (Fig. 9).
4. Raise and position fuel tank to vehicle body using a hydraulic jack (Fig. 9).
5. Install and torque bolts to 8Oft.lbs.(108NM) (Fig. 9).
6. Lower and remove the hydraulic jack.
7. Connect EVAP, ORVR, fuel and NVLD lines at front and rear of tank.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 67
8. Connect fuel pump module electrical jumper connector (5) to body connector (6) (Fig. 10).
9. Connect rubber fill hose (3) to tank fitting (7) and tighten clamp (9) (Fig. 11).
10. Lower vehicle.
11. Fill fuel tank.
12. Start engine and check for fuel leaks near top of module.
REPAIR PROCEDURE: INSTALL TRANSFER CASE SKID PLATE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > Tech CONNECT >
Service Info > 04 Vehicle Quick Reference > Hoisting > Standard Procedure > HOISTING.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 68
2. Position and install the transfer case skid plate. torque the bolts to 35 ft.lbs (47Nm) (2) and the nuts to 35 ft.lbs. (47Nm) (3) (Fig. 12).
REPAIR PROCEDURE: INSTALL FRONT SKID PLATE:
1. Install the front skid plate as shown in (Fig. 3) and torque all mounting bolts to 19 ft.lbs. (25Nm).
2. Return the vehicle to the customer or dealer inventory.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
2301710
Date: 100922
Body Tow Hooks/Skid Plates Missing
NUMBER: 2301710
GROUP: Body
DATE: September 22, 2010
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10062. ALL APPLICABLE SOLD AND
UNSOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Missing Tow Hooks and Skid Plates
OVERVIEW:
This bulletin involves inspecting the vehicle for missing tow hooks and skid plates and if necessary installing them.
MODELS:
2010
(WK)
Grand Cherokee
DISCUSSION:
A small number of vehicles were shipped without tow hooks and skid plates. Dealers are required to inspect and if necessary install the2010 Jeep Truck Grand Cherokee 4WD V63.7L
tow hooks and skid plates.
SYMPTOM/CONDITION:
Vehicle is missing tow hooks and skid plates.
DIAGNOSIS:
If the Symptom/Condition is found perform the inspection procedure.
PARTS REQUIRED:
INSPECTION PROCEDURE:
Page 612010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 622010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 63
1. Inspect the vehicle for front tow hooks (Fig.1), transfer case skid plate (Fig. 2), front skid plate (Fig. 3) fuel tank skid plate (Fig. 4) and
rear tow hook for vehicles equipped without the trailer tow package. Were the components installed on the vehicle?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to the repair procedure.
REPAIR PROCEDURE: INSTALL FRONT TOW HOOKS:
1. Remove the front fascia. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Front > Removal.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 64
2. Remove the bumper reinforcement cap on the right and left side (Fig. 5).
3.
Insert the single and double studded tow hook brackets into the front reinforcement bar on the right and left sides (Fig. 6).
4. Position and torque the tow hooks with the three nuts provided per side to 50 ft.lbs. (68 Nm.).
5.
Install the bumper reinforcement cap on the left and right side (Fig. 5).
6. Install the front fascia. Refer to the detailed Installation procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Front > Installation.
REPAIR PROCEDURE: INSTALL REAR TOW HOOK:2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 65
1. Install rear tow hook only if the vehicle has not been equipped with the trailer tow package.
2. Remove the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Rear > Removal.
3. Position the rear tow hook brackets and loosely secure fasteners. Align the rear tow hook with the bracket and torque all fasteners to
65 ft.lbs. (55 Nm.) (Fig. 7).
4. Install the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT>Tech CONNECT>Service Info >
13Frame and Bumpers > Bumpers > FASCIA, Rear > Installation.
REPAIR PROCEDURE: INSTALL FUEL TANK SKID PLATE:
1. Remove the fuel tank. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info >
14 Fuel System > Fuel Delivery, Gas > TANK,Fuel > Removal.
NOTE:
Discard the fasteners referenced in steps 8 and 9 of the fuel tank removal procedure.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 66
2. Install left rear mount bracket to the fuel tank skid plate with hex flange nuts and torque to 50 ft.lbs. (68Nm) (Fig. 8).
3. Seat the fuel tank into the skid plate (Fig. 9).
4. Raise and position fuel tank to vehicle body using a hydraulic jack (Fig. 9).
5. Install and torque bolts to 8Oft.lbs.(108NM) (Fig. 9).
6. Lower and remove the hydraulic jack.
7. Connect EVAP, ORVR, fuel and NVLD lines at front and rear of tank.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 67
8. Connect fuel pump module electrical jumper connector (5) to body connector (6) (Fig. 10).
9. Connect rubber fill hose (3) to tank fitting (7) and tighten clamp (9) (Fig. 11).
10. Lower vehicle.
11. Fill fuel tank.
12. Start engine and check for fuel leaks near top of module.
REPAIR PROCEDURE: INSTALL TRANSFER CASE SKID PLATE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > Tech CONNECT >
Service Info > 04 Vehicle Quick Reference > Hoisting > Standard Procedure > HOISTING.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 68
2. Position and install the transfer case skid plate. torque the bolts to 35 ft.lbs (47Nm) (2) and the nuts to 35 ft.lbs. (47Nm) (3) (Fig. 12).
REPAIR PROCEDURE: INSTALL FRONT SKID PLATE:
1. Install the front skid plate as shown in (Fig. 3) and torque all mounting bolts to 19 ft.lbs. (25Nm).
2. Return the vehicle to the customer or dealer inventory.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
