Technical Service Bulletin #2301810
Date: 101021
Body Lower Door Hinge Popping Groaning Noises
NUMBER: 2301810
GROUP: Body
DATE: October 21, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 2301606, DATED MARCH 18, 2006, WHICH SHOULD BE
REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT
REVISIONS.
SUBJECT:
Lower Door Hinges Make Popping or Groan When Opened Or Closed
OVERVIEW:
This bulletin involves spraying white lithium grease between the roller and roller pin while avoiding getting grease on the. This needs to
be done to all lower door hinges.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 106
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
MODELS:
2009 2010 (DS) Ram Truck (1500 Pick Up)
2005 2010 (DH) Ram Truck (1500/2500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2004 2010 (HB) Durango
2007 2010 (HG) Aspen
2007 2010 (JC) Journey
2007 2010 (JS) Avenger/Sebring
2007 2010 (KK) Liberty
2007 2010 (KA) Nitro
2008 2010 (LC) Challenger
2006 2010 (LE) Chrysler 300C (International Markets)
2007 2010 (LX) 300/Charger/Magnum
2007 2010 (MK) Compass/Patriot
2005 2010 (ND) Dakota
2007 2010 (PM) Caliber
2006 2010 (WH) Grand Cherokee (International Markets)
2005 2010 (WK) Grand Cherokee
2006 2010 (WH) Commander (International Markets)
2006 2010 (XK) Commander
SYMPTOM/CONDITION:
The lower door hinges make a moderate to loud popping/groan sound when the door is opened or closed.
This is due to the roller axle not being properly maintained with grease.
DIAGNOSIS:
Open the doors and listen for the popping or groan sound from the lower hinge, if the sound is present perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Open door.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 107
2. With straw installed on the lithium grease spray can (p/n 04318066AB), spray a very small amount of grease between the roller pin
and inside roller surface (axle). (Fig. 1).
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
3. Open and close the door 10 times to work the grease onto the roller axle.
4. Wipe away any excess grease in the sprayed area.
5.
Repeat steps 1 through 4 for every door.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
Date: 101021
Body Lower Door Hinge Popping Groaning Noises
NUMBER: 2301810
GROUP: Body
DATE: October 21, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 2301606, DATED MARCH 18, 2006, WHICH SHOULD BE
REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT
REVISIONS.
SUBJECT:
Lower Door Hinges Make Popping or Groan When Opened Or Closed
OVERVIEW:
This bulletin involves spraying white lithium grease between the roller and roller pin while avoiding getting grease on the. This needs to
be done to all lower door hinges.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 106
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
MODELS:
2009 2010 (DS) Ram Truck (1500 Pick Up)
2005 2010 (DH) Ram Truck (1500/2500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2004 2010 (HB) Durango
2007 2010 (HG) Aspen
2007 2010 (JC) Journey
2007 2010 (JS) Avenger/Sebring
2007 2010 (KK) Liberty
2007 2010 (KA) Nitro
2008 2010 (LC) Challenger
2006 2010 (LE) Chrysler 300C (International Markets)
2007 2010 (LX) 300/Charger/Magnum
2007 2010 (MK) Compass/Patriot
2005 2010 (ND) Dakota
2007 2010 (PM) Caliber
2006 2010 (WH) Grand Cherokee (International Markets)
2005 2010 (WK) Grand Cherokee
2006 2010 (WH) Commander (International Markets)
2006 2010 (XK) Commander
SYMPTOM/CONDITION:
The lower door hinges make a moderate to loud popping/groan sound when the door is opened or closed.
This is due to the roller axle not being properly maintained with grease.
DIAGNOSIS:
Open the doors and listen for the popping or groan sound from the lower hinge, if the sound is present perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Open door.2010 Jeep Truck Grand Cherokee 4WD V63.7L
Page 107
2. With straw installed on the lithium grease spray can (p/n 04318066AB), spray a very small amount of grease between the roller pin
and inside roller surface (axle). (Fig. 1).
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller
cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
3. Open and close the door 10 times to work the grease onto the roller axle.
4. Wipe away any excess grease in the sprayed area.
5.
Repeat steps 1 through 4 for every door.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
