Jeep Truck Grand Cherokee SRT-8 Technical31-002-13 Date: 130131 Paint - Clearcoat Blending During Refinish Process

Jeep Truck Grand Cherokee SRT-8 Technical31-002-13
Date: 130131
Paint - Clearcoat Blending During Refinish Process
NUMBER: 31-002-13
GROUP: Collision Bulletin
DATE: January 31, 2013
SUBJECT:
Blending Clearcoat During The Refinish Process
OVERVIEW:
This bulletin discusses Chrysler's position against the use of partial clearcoat blending.
    Page 113
DISCUSSION:
Partial clearcoat blending is not an approved warranty repair process for Chrysler vehicles. Partial clearcoat blending is a process that generally
involves adding solvents to a paint manufacturers clearcoat mixing formula to reduce the viscosity. This will not only degrade the durability of
materials but it could also produce additional emissions. Partial clearcoat blending is achieved by adopting processes that are typically used to
transition basecoat color on repair areas. Clearcoat should always be applied to the entire surface area of a body panel and mixed to manufacturers
specifications. Any vehicle repaired with the partial
clearcoat blending process will prematurely fail and eventually result in a clearcoat delamination condition. An example of clearcoat blending is
shown in (Fig. 1).
As shown in (Fig. 1) clearcoat is not applied to the entire quarter panel surface area, but only to a small portion. The repair area will initially appear
sufficient but depend on how the process was performed the repair area will begin to degrade in 6 months to 3 years.
Clearcoat (1) has been applied to the entire quarter panel in (Fig. 2) and basecoat (2) was applied to cover the repair area, which is the proper repair
process.
NOTE:
    Page 114
This figure is used for demonstration purposes only. Most quarter panel repairs require clearcoat to be applied to the entire side aperture which
typically ends at the cowl adjacent to the front fender.
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical09-001-13 Date: 130206 Engine - Gasoline Engine Diagnostic Inspection Procedure

Jeep Truck Grand Cherokee SRT-8 Technical09-001-13
Date: 130206
Engine - Gasoline Engine Diagnostic Inspection Procedure
NUMBER: 09-001-13
GROUP: Engine
    Page 110
DATE: February 06, 2013
SUBJECT:
Gasoline Engine Diagnostic Inspection Procedure
OVERVIEW:
This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used
prior to conducting any engine related repairs or removal of engine components.
MODELS:
2007 - 2008 CS Pacifica
2007 - 2008 DR Ram 1500 Pickup
2009 - 2013 DS Ram 1500 Pickup
2007 - 2009 DH Ram 2500 Pickup
2010 - 2013 DJ Ram 2500 Pickup
2007 - 2009 D1 Ram 3500 Pickup
2013 D2 Ram 3500 Pickup
2009 DC Ram 3500 Cab Chassis
2012 - 2013 DD Ram 3500 Cab Chassis
2007 - 2009 HB Durango
2009 HG Aspen
2007 - 2013 JK Wrangler
2007 - 2013 JS Sebring/200/Avenger
2007 KJ Liberty
2008 - 2012 KK Liberty
2007 - 2011 KA Nitro
2007 - 2013 LX 300/Magnum/Charger
2011 - 2013 LD Charger
2008 - 2013 LC Challenger
2007 - 2013 MK Compass/Patriot
2007 - 2012 PM Caliber
2007 - 2010 PT PT Cruiser
2007 - 2011 ND Dakota
2007 RS Town & Country/Voyager/Grand Caravan
2008 - 2013 RT Town & Country/Grand Caravan
2007 - 2013 WK Grand Cherokee
2007 - 2010 XK Commander
2009 - 2013J C Journey
2012 - 2013 WD Durango
    Page 111
2013 PF Dart
2012 - 2013 FF Fiat 500
NOTE:
This bulletin applies to vehicles equipped with a gasoline engine repaired in the United States and Canada only.
DIAGNOSIS:
Engine Noise Diagnosis
1. Does engine exhibit an audible knock or tapping type noise at normal operating temperature?
a. Yes >>> Proceed to Step 2.
b. No >>> No further action necessary.
2. Perform Injector Kill Test (note: Injector Kill test may not be available on wiTECH for all vehicles. Manual injector deactivation may be
necessary). Does the engine noise change in sound/intensity?
a. Yes >>> Remove engine oil pan and inspect connecting rod and main bearings for damage, then proceed to Step 3.
b. No >>> Continue normal diagnosis to pinpoint cause of noise, then proceed to Step 3.
3. Complete the Repair/Replace Powertrain Worksheet (70% rule analysis) available in TechCONNECT > Repair Information > Diagnostic Check
Sheets > Repair Replace Worksheet.
Oil Consumption Diagnosis
1. Perform the Oil Consumption Test located in TechCONNECT > Service Info > 09 - Engine > Diagnosis and Testing>Oil Consumption Test and
Diagnosis.(Note: This procedure can be found utilizing any 2011 Model Year and later Year/Model/Engine selection)Did the vehicle pass the
Oil Consumption Test?
a. Yes >>> No further action necessary.
b. No >>> Proceed to Step 2.
2. Check the Positive Crankcase Ventilation(PCV) system. Make sure the system is not restricted and the PCV valve has the correct part number
and correct vacuum source (18-20 in. Hg at idle below 3000 ft. above sea level is considered normal). Were any issues noted?
a. Yes >>> Repair as necessary.
b. No >>> Proceed to Step 3.
3. Perform a Cylinder Compression Test and record the results.(Note: Refer to the applicable service information for the vehicle in question to
locate Cylinder Compression Test Specifications)
4. Perform a Cylinder Leak Down Test (Note: Cylinder leakage should not exceed 15%) Did the vehicle pass the Cylinder Compression Test and
Cylinder Leak Down Test?
a. Yes >>> No further action necessary.
b. No >>> Continue normal diagnosis to pinpoint cause of failure then complete the Repair/Replace Powertrain Worksheet (70% rule analysis)
available in TechCONNECT > Repair Information> Diagnostic Check Sheets > Repair Replace Worksheet.
POLICY:
Reimbursable within the provisions of the warranty.
NOTE:
These labor operation numbers are only to be used when repair exceeds 70% of the cost of engine long block assembly replacement. Also, these
labor operation numbers are to be used in conjunction with a corresponding primary labor operation number.
NOTE:
Returned engine assemblies received with missing components are subject to warranty part return chargebacks. See Warranty Administration
Manual, Parts Section, Warranty Parts Return (United States Only).
NOTE:
Warranty repairs claiming any engine long block replacement Labor Operation Numbers must include a completed Diagnostic Check Sheet.
Refer to US Warranty Bulletin D-13-03 or Canadian Warranty Bulletins 2013-01/2012-11, available in DealerCONNECT under:
efiles>Service>Warranty>CDJR Bulletins (Canada: efiles>Service>Warranty>Service Administration Bulletins), for additional information.
    Page 112
TIME ALLOWANCE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical31-001-13 Date: 130111 Body - Paint Overspray Removal Procedures

Jeep Truck Grand Cherokee SRT-8 Technical31-001-13 Date: 130111
Body - Paint Overspray Removal Procedures
NUMBER: 31-001-13
GROUP: Collision Bulletin
DATE: January 11, 2013
SUBJECT:
Overspray Removal
OVERVIEW:
This bulletin involves removing overspray which can be a result of industrial fallout and/or a poor refinishing process.
    Page 106
DISCUSSION:
Depending on the severity and extent of overspray on painted surfaces the removal process will vary. Always begin using the least aggressive
method. An example of overspray is shown in (Fig. 1).
1. Before removing any overspray, wash the effected area with soap and water as shown in (Fig. 2).
    Page 107
2. Work in a 12"(305mm) x12"(305mm) area at a time and apply Meguiars Final Inspection or a detail spray equivalent to the effected area (Fig.
3).
3. Using a clay bar work in a unidirectional pattern while the detail spray applied in Step # 2 is still wet as shown in (Fig. 4).
NOTE:
Do not move the clay bar in a circular direction on the panel surface as it will create scratches.
4. As the overspray is removed, remove the detail spray residue with a microfiber cloth and continue to the next effected area until all the overspray
is removed (Fig. 5).
5. If overspray cannot be removed with a clay bar and Meguiars Final Inspection or equivalent, proceed to Step # 6.
6. Use a D.A. polisher with a foam finishing pad and Meguairs So1o Cut & Polish Cream Or an equivalent compound and polish cream, working in
a 12"(305mm) x12"(305mm) area. Was the overspray removed?
    Page 108
a. Yes >>> Continue using this method on the other affected painted surfaces and remove polishing residue with a microfiber cloth as shown in
(Fig. 5).
b. No >>> Proceed to Step # 7.
7. Use a rotary buffer with a foam polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent compound and
polish cream, working in a 12"(305mm) x12"(305mm) area. Was the overspray removed?
a. Yes >>> Continue using this method on the other affected painted surfaces and remove polishing residue with a microfiber cloth as shown in
(Fig. 5).
b. No >>> Proceed to Step # 8.
NOTE:
A rotary buffer must be used by a trained technician as it can permanently damage the painted surface if not used correctly. Damaged areas can
only be repaired by refinishing the affected vehicle panel. Prior to using a rotary buffer measure the paint thickness using Gauge #PR-ETG-2X or
equivalent to determine clearcoat or single-stage paint thickness before and after the repair.
CAUTION:
Do not remove more than 0.2 mils of clearcoat when polishing. Most vehicles have 1.5 mils of clearcoat film thickness.
    Page 109
8. Lightly wet sand the overspray with Meguiars unigrit 2500 wet sandpaper (or equivalent) with a Mequiars sanding pad (or equivalent) in a
unidirectional pattern until the overspray has been removed or more than 0.2 mils of clearcoat has been removed (Fig. 6).
9. Use a rotary buffer with a cutting polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent compound and
polish cream, working in a 12"(305mm)x12"(305mm) area.
10. Remove the compound residue with a microfiber cloth to verify the scratches have been removed. Were the sand scratches removed (Fig. 5)?
a. Yes >>> Proceed to Step # 11.
b. No >>> Repeat Step # 9.
CAUTION:
Do not remove more than 0.5 mils of clearcoat when wet sanding an
polishing. Most vehicles have 1.5 mils of clearcoat film thickness.
11. Use a rotary buffer with a foam polishing pad set to a preferred RPM and Meguairs So1o Cut & Polish Cream Or an equivalent compound and
polish cream, working in a 12"(305mm) x12"(305mm) area. Was the overspray removed?
a. Yes >>> Continue using this method with Step # 10 on the other affected painted surfaces and remove polishing residue with a microfiber
cloth as shown in (Fig. 5).
b. No >>> Suspect area refinish will be required to remove overspray.
PARTS REQUIRED:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair

Jeep Truck Grand Cherokee SRT-8 TechnicalK08 Date: 100816 Recall - Wireless Ignition Node Receiver August 2010

Jeep Truck Grand Cherokee SRT-8 TechnicalK08 Date:
100816
Recall - Wireless Ignition Node Receiver
August 2010
Dealer Service Instructions for:
Safety Recall K08
Wireless Ignition Node Receiver
Models
2010 (DS) Ram Truck (1500 Series)
    Page 95
NOTE:
This recall applies only to the above vehicles built at Warren Truck Assembly Plant ("S" in the 11th VIN Position) equipped with an automatic
transmission (sales codes DGQ, DGV or DF9) from January 11, 2010 through February 4, 2010 (MDH 011106 through 020411).
2010 (DS) Ram Truck (1500 Series)
(DJ) Ram Truck (2500 Series)
(D2) Ram Truck (3500 Series)
NOTE:
This recall applies only to the above vehicles built at Saltillo Assembly Plant ("G" in the 11th VIN Position) equipped with an automatic
transmission (sales codes DGQ, DGV, DG7 or DF9) from January 6, 2010 through February 16, 2010 (MDH 010606 through 021616).
2010 (LC) Dodge Challenger
(LX) Chrysler 300
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGV) built from January 18, 2010
through March 11, 2010 (MDH 011807 through 031113).
2010 (WK) Jeep(R) Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGQ) built from January 8, 2010
through February 13, 2010 (MDH 010804 through 021307).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles
in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Wireless Ignition Node (WIN) receiver on about 37,000 of the above vehicles may experience a condition where the Frequency Operated
Button Integrated Key (FOBIK) may be removed prior to placing the automatic transmission gear shift lever in the "PARK" position. This could
result in unintended vehicle movement and cause a crash without warning.
Repair
The Wireless Ignition Node receiver must be inspected and replaced if necessary. The new WIN must be programmed and all FOBIK transponders
must be programmed so they are able to interface with the new WIN receiver.
Vehicles equipped with a premium Tire Pressure Monitoring (TPM) system
(sales code XGM) must also have the spare tire pressure sensor identification number and location programmed into the new WIN receiver.
NOTE:
Be sure to ask the customer to bring in all FOBIK transponders for the vehicle. At least two FOBIK transponders must be programmed before
the vehicle can be operated.
    Page 96
Parts Information
Due to the small number of involved vehicles expected to require a Wireless Ignition Node (WIN) receiver, no parts will be distributed initially.
WIN receivers should be ordered only after inspection determines that replacement is required. Very few vehicles are expected to require WIN
replacement.
Reminder: VIN specific parts application for your dealer's assigned vehicles is available through the Global Recall System (GRS) and Vehicle
Information Plus (VIP).
Special Tools
The special tools shown are required to perform this repair.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
    Page 97
Use the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if
known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealerΠs VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
    Page 98
A. Inspect Win Receiver Operation (All Models)
1. Insert FOBIK in the WIN receiver.
2. Place the ignition in the "RUN" position.
3. Shift the gear shift lever from the "PARK" position to the "NEUTRAL" position.
4. With the gear shifter in the "NEUTRAL" position, attempt to turn the FOBIK counterclockwise to the "OFF" position and remove the FOBIK
from the WIN receiver.
> If the FOBIK can be removed from the WIN receiver with the gear shift lever in "NEUTRAL," continue with one of the following sections:
> B. (DS/DJ/D2) Ram 1500/2500/3500 Truck WIN Replacement
> C. (LC/LX) Dodge Challenger/Charger & Chrysler 300 WIN
Replacement
> D. (WK/XK) Jeep Grand Cherokee & Commander WIN Replacement
> If the FOBIK cannot be removed with the gear shift lever in "NEUTRAL,"continue with Step 5 of this procedure.
5. Place the gear shift lever in the "PARK" position and remove the FOBIK from the WIN receiver.
6. Repeat Steps 1 through 4 of this procedure 49 times.
> If the FOBIK can be removed while the gear shift lever is in the "NEUTRAL" position during any of the 50 test cycles, replace the WIN
receiver.
> If the FOBIK cannot be removed while the gear shift is in the "NEUTRAL" position after 50 test cycles, return the vehicle to the customer.
NOTE:
Only one FOBIK needs to be used to perform this test. There is no need to cycle test both FOBIK's 50 times.
B. (DS/DJ/D2) Ram 1500/2500 Truck WIN Replacement
1. Disconnect and isolate the battery negative cable.
2. Remove the instrument panel knee bolster (Figure 1).
3. Remove the four Wireless Ignition Node (WIN) receiver mounting screws (Figure 2).
4. Disconnect the WIN electrical connector.
5. If equipped, remove the WIN antenna connector.
6. Remove and discard the original WIN from the instrument panel opening.
7. Connect the WIN electrical connector to the new WIN receiver.
8. If equipped, connect the WIN antenna connector to the new WIN receiver.
    Page 99
9. Install the WIN receiver into the instrument panel.
10. Install the four WIN mounting screws and tighten securely (Figure 3).
11. Install the instrument panel knee bolster (Figure 1).
12. Connect the negative battery cable.
13. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
C. (LC/LX) Dodge Challenger/Charger & Chrysler 300 WIN Replacement
1. Disconnect the battery negative cable.
2. Remove the end cap trim panel (Figure 3).
3. Remove the two screws from the knee bolster (Figure 3).
4. Remove the knee bolster cover (Figure 3).
5. Remove the knee bolster steel reinforcement located behind the knee bolster cover.
6. Using a trim stick or equivalent, gently pry along the edge of the trim to remove the instrument cluster trim (Figure 3).
7. Remove the four WIN mounting screws (Figure 4).
    Page 100
8. Remove the WIN from the rear of the instrument panel bringing it through the opening below the steering column and disconnect the electrical
connector from the WIN.
9. Connect the electrical connector to the new WIN and position it back into the instrument panel.
10. Install the four WIN mounting screws through the instrument panel into the WIN and tighten securely (Figure 4).
11. Install the instrument cluster trim cover. Ensuring that the cover snaps into the securing clips.
12. Install the knee bolster steel reinforcement.
13. Install the knee bolster cover (Figure 3).
14. Install the two knee bolster lower instrument panel screws (Figure 3).
15. Install the end cap trim panel (Figure 3).
16. Connect the battery negative cable.
17. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
D. (WK/XK) Jeep Grand Cherokee & Commander WIN Replacement
1. Disconnect and isolate the battery negative cable.
2. Unsnap the cluster bezel from the instrument panel (Figure 6).
    Page 101
3. Remove the knee bolster from the instrument panel (Figure 7).
4. Using a trim stick or another suitable wide flat-bladed tool, carefully pry the bezel around the ignition switch until it unsnaps from the instrument
panel (Figure 7).
5. Remove the four WIN mounting screws that secure the WIN to the instrument panel support structure, (Figure 8).
6. If equipped, disconnect the remote start system antenna module coaxial cable connector from the WIN connector receptacle.
7. Disconnect the instrument panel wire harness connector from the WIN connector receptacle.
8. Remove the WIN from the instrument panel.
9. Position the new WIN to the instrument panel.
10. Connect the instrument panel wire harness connector to the WIN connector receptacle.
11. If equipped, connect the remote start system antenna module coaxial cable connector to the WIN connector receptacle.
12. Install and tighten the four screws that secure the WIN to the instrument panel support structure. Tighten the screws securely.
13. Position the bezel around the ignition switch on the instrument panel, then press firmly and evenly on the bezel until it snaps into place.
    Page 102
14. Install the knee bolster onto the instrument panel.
15. Install the cluster bezel onto the instrument panel.
16. Connect the battery negative cable.
17. Continue with Section E. Obtaining Vehicle Personal Identification Number (PIN).
E. Obtaining Vehicle Personal Identification Number (PIN)
1. Log onto the DealerCONNECT system.
2. Click on the "PARTS" tab.
3. In the "Reference Library" box, select "KEY CODE".
4. Enter the last eight digits of the Vehicle Identification Number (VIN).
5. Enter the requested data on the screen to obtain the key code.
6. Write down the PIN and then continue with Section F. Program the WIN Receiver.
F. Program the WIN Receiver
The secret key is an ID code that is unique to each WIN. This code is programmed and stored in the WIN, the PCM, and each ignition key
transponder chip. When the WIN is replaced, it is necessary to program the Secret Key Code into the new module using a diagnostic scan tool.
NOTE:
Programming the WIN is done using a diagnostic scan tool and the vehicle's PIN to enter secure access mode. If three attempts are made to enter
secure access mode using an incorrect PIN, secure access mode will be locked out for one hour.
To exit the "lockout mode," place the ignition in the "RUN" position for one hour and then enter the correct PIN. Be certain that all accessories are
turned OFF and the left front door is open for the entire hour. Also, monitor the battery state and connect a battery charger if necessary.
1. Connect a battery charger to the vehicle.
2. Connect the wiTECH scan tool.
NOTE:
Have the vehicle's PIN readily available before running the routine.
3. Starting at the "Vehicle View" screen, select "WCM/WIN".
4. Select "Miscellaneous Functions" tab.
5. Select "WIN Replaced".
6. Enter the PIN when prompted.
7. Follow the on screen instructions.
8. Continue with Section G. Frequency Operated Button Integrated Key (FOBIK) Transponders.
G. Program the Frequency Operated Button Integrated Key (FOBIK) Transponder
NOTE:
Each Frequency Operated Button Integrated Key (FOBIK) has a unique ID code that is assigned at the time the key is manufactured. When a key
is programmed into the WIN, the module learns the transponder ID code and the transponder acquires the unique Secret Key ID code from the
WIN.
NOTE:
When the WIN is replaced, a diagnostic scan tool must be used to program the FOBIK's transponders so they will interface with the new WIN
receiver. At least two FOBIK transponders must be programmed before the vehicle can be operated.
1. Have the vehicle's PIN readily available before running the routine.
2. Place the ignition key in "RUN" position.
3. Starting at the "Vehicle View" screen, select "WCM/WIN".
4. Select the "Miscellaneous Functions" tab.
5. Select "Program Ignition Keys or Key FOBs".
    Page 103
6. Enter the PIN when prompted.
7. Follow the on screen instructions.
8. For vehicles equipped:
> with premium Tire Pressure Monitoring (TPM) system, continue with Section H. Program Spare Tire Pressure Sensor.
> with only "Auto-Up" front window feature or with "Auto-Up" front window feature and Electronic Stability Program (ESP), continue with
Section I. Calibrate Door Module.
> with only Electronic Stability Program (ESP), continue with Section J. Calibrate the Steering Angle Sensor (SAS)
> without premium Tire Pressure Monitoring (TPM) system, "Auto-Up" front window feature or Electronic Stability Program (ESP) clear all
Diagnostic Trouble Codes (DTC's), disconnect and remove the wiTECH VCI pod, remove the battery charger and return the vehicle to the
customer.
H. Program Spare Tire Pressure Sensor (WK/XK)
NOTE:
On vehicles equipped with a premium Tire Pressure Monitoring (TPM) system, when the Wireless Ignition Node (WIN) is replaced, the WIN
must be programmed with the ID number and location of the spare tire pressure sensor mounted in the wheel of the spare tire. This is done by
using Special Tool CH9936 TPM-RKE Analyzer.
1. Determine the spare tire TPS pressure sensor ID number using the following procedure:
a. Turn on the 9936 TPM-RKE analyzer.
b. If required, place the indicator arrow on the left side of the screen next to "New Session" using the Up and Down keys. Then press the
"Select" button.
d. If already at the main menu, select "TPM Functions."
e. Select the 2010 model year.
f. Choose the correct body style.
g. Select "Read Sensor."
h. Place the tip of the sensor reader against the tire sidewall near the valve stem (Figure 9).
i. Push the "Test" button.
j. Hold the tip of the sensor reader against the tire until the "Pass" light illuminates.
k. Write down the pressure sensor ID number displayed on the TPMRKE analyzer screen for future reference.
2. Use the following procedure to program the spare tire pressure sensor to the WIN module:
a. Connect the wiTECH VCI pod to the vehicle data link connector.
    Page 104
b. Open the wiTECH Diagnostic Application.
c. Starting at the "Vehicle View" screen, select "WCM".
d. Select the "Misc. Functions" tab.
e. Select "Program Spare Tire Sensor ID" from the list.
f. Follow the screen prompts to program the spare tire pressure sensor and WIN.
g. After the programming is complete, clear all DTC's.
h. Disconnect and remove the wiTECH VCI pod, remove the battery charger and return the vehicle to the customer.
I. Calibrate Door Module (LX/LC)
1. Turn the ignition to the "Run" position.
2. Regardless of current window position, move the driver side front window upward until the window stalls in the full up position. Allow the
window motor to stall for at least 2 seconds before releasing the window switch.
3. Move the driver side front window downward until the window stalls in the full down position. Allow the window motor to stall for at least 2
seconds before releasing the window switch.
4. Move the driver side front window upward until the window stalls in the full up position. Allow the window motor to stall for at least 2 second
before releasing the window switch.
5. Repeat steps 1 through 4 to calibrate the module for the passenger side front window.
6. Verify that the windows are properly calibrated by operating the "Auto-Up" feature on the windows. Repeat this procedure if the calibration
failed.
7. For vehicles equipped:
> with Electronic Stability Program (ESP), continue with Section J. Calibrate the Steering Angle Sensor (SAS).
> without Electronic Stability Program (ESP), clear all Diagnostic Trouble Codes (DTC's), disconnect and remove the wiTECH VCI pod,
remove the battery charger and return the vehicle to the customer.
J. Calibrate the Steering Angle Sensor (LX/LC)
NOTE:
The Steering Angle Sensor (SAS) requires calibration (initialization) using the wiTECH scan tool. If the SAS is not calibrate following battery
reconnection, the ESP/BAS indicator lamp will flash continuously with no Diagnostic Trouble Codes (DTC's).
1. Position the front wheels straight ahead and center the steering wheel.
2. Connect the wiTECH VCI pod to the vehicle data link connector
3. Place the ignition in the "RUN" position.
4. Launch the wiTECH Diagnostic Application.
5. Starting at the "Vehicle View Screen" screen, select "ABS Icon".
6. Select the "Misc. Functions" tab.
7. Select "Initialize ECU" from the list.
8. Follow the wiTECH on-screen instruction to complete the drive test.
9. After calibration is complete, clear all DTC's.
10. Disconnect and remove the wiTECH VCI pod, remove the battery charger and return the vehicle to the customer.
    Page 105

.Jeep Truck Grand Cherokee SRT-8 Technical08-028-10A Date: 101102 Audio System - RBS Radio Software Updates NUMBER: 08-028-10 REV. A

.Jeep Truck Grand Cherokee SRT-8 Technical08-028-10A Date: 101102
Audio System - RBS Radio Software Updates
NUMBER: 08-028-10 REV. A
GROUP: Electrical
DATE: November02, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-028-10, DATED OCTOBER 28, 2010. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL VEHICLE MODELS.
SUBJECT:
RBZ Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RBZ Radio.
MODELS:
    Page 93
**2010 (DJ) 2500Pickup**
**2010 (DS) 1500Pickup**
**2010 (DX) Regular Cab Chassis**
**2010 (D2) 3500 Pickup**
2010 (JC) Journey
2010 (JS) Avenger / Sebring
**2010 (KK) Liberty**
2010 (LC) Challenger
2010 (LX) 300/Charger
2010 (MK) Compass / Patriot
2010 (PM) Caliber
2010 (RI) Caravan / Town & Country
2010 (WK) Grand Cherokee
**2010 (W2) Grand Cherokee**
2010 (XK) Commander
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 Radio (sales code RBZ).
SYMPTOM/CONDITION:
^ The display may appear to be dimly lit when in backup camera mode (if equipped).
^ Screen fonts to small or unclear.
^ Video playback, display to bright.
^ Audio playback, sound quality/frequency response could be improved.
^ Hands free call information does not display caller ID.
^ Bluetooth streaming audio information is incomplete.
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press "Menu button on the radio.
b. Press "System Setup touch screen soft key.
c. Press "System Information touch screen soft key.
d. The software level is the number reported after the word "Application~.
2. Is the radio software version at 8.05, or greater?
    Page 94
a. YES ? This service bulletin does not apply. Further diagnosis may be required.
b. NO换 Perform the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
NOTE:If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle.
2. Install the software disk into the radio CD drive and follow the instructions on the screen.
NOTE:Do not cycle the ignition during the update process.
3. Once the update is completed eject the disk.
4. Verify that the radio software version is at 8.05.
a. Press "Menu button on the radio.
b. Press "System Setup touch screen soft key.
c. Press "System Information touch screen soft key.
d. The software level is the number reported after the word "Application~.
5. Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical08-014-10 Date: 100629 Audio System - REN/REZ Radio Lock Up

Jeep Truck Grand Cherokee SRT-8 Technical08-014-10
Date: 100629
Audio System - REN/REZ Radio Lock Up
NUMBER: 08-014-10
GROUP: Electrical
    Page 91
DATE: June 29, 2010
SUBJECT:
Radio Locks Up
OVERVIEW:
REN and REZ Radio Lock Up. Flash Radio with DVD Update Disc
MODELS:
2010 (D1) Ram Truck (3500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2009 - 2010 (DS) Ram Truck (1500)
2008 - 2009 (HB) Durango
2008-2009 (HG) Aspen
2008-2010 (JC) Journey
2007 - 2010 (JK) Wrangler
2007 - 2010 (JS) Sebring/Avenger/Sebring Convertible
2007-2010 (KA) Nitro
2008-2010 (KK) Liberty
2008 - 2010 (LC) Challenger
2008 - 2010 (LX) 300/ 300C, Charger
2009-2010 (MK) Patriot
2008-2010 (ND) Dakota
2008-2010 (PM) Caliber
2008 - 2010 (RI) Town & Country/Grand Caravan
2008 - 2010 (WK) Grand Cherokee
2008 - 2010 (XK) Commander
NOTE:
This bulletin applies to vehicles equipped with a Hard Drive Radio (sales code REN, REZ).
SYMPTOM/CONDITION:
The customer may complain that the radio will not change stations or frequency intermittently. The only function that will be available is volume
control.
DIAGNOSIS:
This condition may only happen on one radio station. If condition can not be duplicated, perform the repair as described below only if the customer
has this complaint.
PARTS REQUIRED:
NOTE:
1 Disc will flash all radios requiring the update.
    Page 92
REPAIR PROCEDURE:
1. Insert the key and turn the ignition to the ON position. TURN THE RADIO ON.
2. Insert the update disc into the radio.
3. The radio will read the contents of the disc and will prompt the user to select "Yes" or "No". This may take a few minutes.
4. If the current radio software number is the same as the update software number, no further action is required. Go to step 7.
5. If the current radio software number is lower than the update software number, select "Yes". The radio will perform the update without any
further user input.
NOTE:
ONCE THE UPDATE HAS BEGUN, DO NOT TURN THE VEHICLE OFF AND DO NOT TOUCH THE RADIO!
6. Several different screens will appear during the update process which may take about 5-12 minutes. Once the update is complete, the radio will
return to the normal user screens.
NOTE:
Wait for the radio to re-read the disc
7. The current radio software number should now match the update CD software number. If this is correct, select "No" to return the radio to the
normal user screens.
8. Eject the disc, close the radio screen and remove the key from the ignition.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an
authorization for repair

.Jeep Truck Grand Cherokee SRT-8 Technical08-010-10 Date: 100514 Keyless Systems - Intermittently Inoperative

.Jeep Truck Grand Cherokee SRT-8 Technical08-010-10
Date: 100514
Keyless Systems - Intermittently Inoperative
NUMBER: 08-010-10
GROUP: Electrical
DATE: May 14, 2010
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR FLASHING ECUs.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN
"HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.04 OR HIGHER TO PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
Flash: WIN Module For Intermittent RKE Functions
OVERVIEW:
This bulletin involves flash reprogramming the Wireless Ignition Node (WIN) with new software.
MODELS:
2010 (DS) Ram Truck 1500
2010 (JC) Journey
2010 (LC) Challenger
2010 (LE) International 300 or Charger
2010 (LX) 300 and/or Charger
2010 (WK) Grand Cherokee
2010 (WH) International Grand Cherokee
2010 (XK) Commander
2010 (XH) International Commander
SYMPTOM/CONDITION:
Customer may experience intermittent FOBIK operating characteristics. Dealers are required to verify the manufacturer of the Wireless Ignition
Node Module (WIN) and if necessary, Flash the WIN with updated software.
DIAGNOSIS:
If the vehicle operator describes the above Symptom/Condition, perform the Repair Procedure.
    Page 90
REPAIR PROCEDURE:
Check manufacturer of WIN Module
1. Using the wiTECH Diagnostic Application verify the WIN module is manufactured by Marquardt
2. Click on the reports tab on the top of the main page.
3. Select Run/View Reports.
4. Select ECU Details report.
5. Click on the arrow key to run the report.
6. Scroll to the bottom to find the WIN section.
7. Check the supplier ID. Is the Supplier Marquardt?
a. No>>> Inspection is complete. Please refer to normal diagnostics for the customers concern.
b. Yes>>> Continue with step 8.
8. Now check the software version listed on the same page. Is the WIN software version lower than 10.02.01?
a. No>>> Inspection is complete check for other issues causing customer concern
b. Yes>>> Continue with the repair procedure step 9.
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
9. Using the wiTECH Diagnostic Application for flashing a WIN is made available through the wiTECH Diagnostic Application. For instructions
select the "HELP tab on upper portion of the wiTECH window, then "HELP CONTENTS. This will open the Welcome to wiTECH Help screen
were help topics can now selected.
10. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs
after the flash and allow the tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair

Jeep Truck Grand Cherokee SRT-8 Technical08-018-10 Date: 100709 Electrical - Trailer L/H Turn Signal Function Inop. NUMBER: 08-018-10 GROUP: Electrical

Jeep Truck Grand Cherokee SRT-8 Technical08-018-10 Date: 100709
Electrical - Trailer L/H Turn Signal Function Inop.
NUMBER: 08-018-10
GROUP: Electrical
DATE: July9,2010
SUBJECT:
Left Turn Signal on Trailer may be Inoperative
OVERVIEW:
This Bulletin involves cleaning out excessive silicone from the Seven Way Trailer Tow Connector, terminal # 1.
MODELS:
2010 (DJ) Ram Truck (2500 Pick Up)
2009 - 2010 (DS) Ram Truck (1500)
2011 (WD) Durango
2010 - 2011 (WK) Grand Cherokee
2010 (XK) Commander
SYMPTOM/CONDITION:
When verifying trailer turn signal function prior to towing a trailer. The customer may experience a non functional left trailer left turn signal
DIAGNOSIS:
Customer may come in with the above condition. Check connector terminal number one. If there is silicone in the connector follow the repair
procedure.
REPAIR PROCEDURE:
1. In the seven way trailer tow connector locate terminal number one. Refer to the detailed drawing of the connector available in DealerConnect >
TechConnect under Wiring > Trailer Tow > Component End Views > Wiring Trailer Tow 7 way > Pin one is in the upper left.
2. Using a suitable tool, such as a straight blade Exacto knife, scrape the silicone off the outside of the # 1, Left terminal.
3. Test and return vehicle to customer.
POLICY:
    Page 89
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA10V200000 Date: 100506 Recall 10V200000: Ignition Switch Replacement VEHICLE MAKE/MODEL: MODEL YEAR(S):

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA10V200000 Date:
100506
Recall 10V200000: Ignition Switch Replacement
VEHICLE MAKE/MODEL: MODEL YEAR(S):
Chrysler/300 2010
Dodge/Challenger 2010
Dodge/Charger 2010
Dodge/RAM 2010
Jeep/Commander 2010
Jeep/Grand Cherokee 2010
MANUFACTURER: Chrysler Group LLC
    Page 88
MFR'S REPORT DATE: May 06, 2010
NHTSA CAMPAIGN ID NUMBER: 10V200000
NHTSA ACTION NUMBER: N/A
COMPONENT: Electrical System: Ignition: Module
POTENTIAL NUMBER OF UNITS AFFECTED: 40131
SUMMARY:
Chrysler is recalling certain model year 2010 Chrysler 300, Dodge Challenger, Charger, Jeep Commander, Grand Cherokee and Dodge RAM
vehicles. These vehicles may have been built with a Wireless Ignition Node (WIN) module exhibiting a binding condition of the solenoid latch.
CONSEQUENCE:
The result of the defect could lead to a condition where the key may be removed from the Ignition Switch (WIN MODULE) prior to placing the
shifter in park. This could result in the potential for unintended vehicle movement and could increase the risk of a crash.
REMEDY:
Dealers will inspect and replace the WIN Module free of charge. The safety recall is expected to begin during July 2010. Owners may contact
Chrysler at 1-800-853-1403.
NOTES:
Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153),
or go to http://www.safercar.gov

Jeep Truck Grand Cherokee SRT-8 Technical08-004-10 Date: 100302 Entertainment System - Disabling Front Seat Video Source NUMBER: 08-004-10

Jeep Truck Grand Cherokee SRT-8 Technical08-004-10 Date: 100302
Entertainment System - Disabling Front Seat Video Source
NUMBER: 08-004-10
    Page 86
GROUP: Electrical
DATE: March 2, 2010
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-002-2007 DATED FEBRUARY 6, 2007. THIS IS A COMPLETE REVISION AND
NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
Radio Video Disable Update
MODELS:
2010 (D1) Ram Truck (3500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2009 - 2010 (DS) Ram Truck (1500)
2008 - 2009 (HB) Durango
2008-2009 (HG) Aspen
2008-2010 (JC) Journey
2007 - 2010 (JK) Wrangler
2007 - 2010 (JS) Sebring/Avenger/Sebring Convertible
2007-2010 (KA) Nitro
2008-2010 (KK) Liberty
2008 - 2010 (LC) Challenger
2008 - 2010 (LX) 300/ 300C, Charger
2009-2010 (MK) Patriot
2008-2010 (ND) Dakota
2008-2010 (PM) Caliber
2008 - 2010 (RT) Town & Country/Grand Caravan
2008 - 2010 (WK) Grand Cherokee
2008 - 2010 (XK) Commander
NOTE:
This bulletin applies to vehicles equipped with a Hard Drive Radio (sales code REN, RER, REU, RBZ, RHR).
NOTE:
Refer to Warranty Bulletin D-07-04 for additional information and a listing of affected states.
DISCUSSION:
Due to certain state regulations, a function for disabling the front seat video option has been incorporated into the vehicle. This function will enable
or disable the radio's ability to play video in the front seat. If enabled, the radio will play video when the vehicle is in Park (Automatic Transmission)
or when the parking brake is set and vehicle speed is zero (Manual Transmission). If disabled the radio will NOT play video in the front seat in any
operating mode. If it becomes necessary to disable the front seat video option, use the following procedure.
NOTE:
Using the wiTECH Diagnostic Application for flashing an ECU is made available through the wiTECH Diagnostic Application. For instructions
select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help
screen were help topics can now selected.
1. Connect the wiTech
2. From the Home Screen select Radio
    Page 87
3. Select "Misc. Functions"
4. Select "Enable/Disable Front Seat Video"
5. Select "Enable" or "Disable" as required by your state laws.
6. Select finish to exit.
POLICY:
Information Only
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.Technical Service Bulletin #
NHTSA10V085000 Date: 100303
Recall 10V085000: Rear Track Bar Inspection/Replacement
VEHICLE MAKE/MODEL: MODEL YEAR(S):
Jeep/Commander 2010
Jeep/Grand Cherokee 2010
MANUFACTURER: Chrysler Group LLC
MFR'S REPORT DATE: March 03, 2010
NHTSA CAMPAIGN ID NUMBER: 10V085000
NHTSA ACTION NUMBER: N/A
COMPONENT: Equipment
POTENTIAL NUMBER OF UNITS AFFECTED: 3498
SUMMARY:
Chrysler is recalling model year 2010 Jeep Commander and Grand Cherokee vehicles. They may have been built with an improperly manufactured
rear track bar.
CONSEQUENCE:
Reduced vehicle stability could occur increasing the risk of a crash.
REMEDY:
Dealers will inspect the rear track bar bushing retaining hoop and replace the rear track bar if any are found to be mis-positioned. The safety recall is
expected to begin during April 2010. Owners may contact Chrysler at 1-800-853-1403.
NOTES:
Chrysler's campaign number is K05. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at
1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Jeep Truck Grand Cherokee SRT-8 TechnicalK05 Date: 100406 Recall - Rear Suspension Track Bar Replacement April 2010

Jeep Truck Grand Cherokee SRT-8 TechnicalK05 Date: 100406
Recall - Rear Suspension Track Bar Replacement
April 2010
Dealer Service Instructions for:
Safety Recall K05
Rear Suspension Track Bar
Models
2010 (WK) Jeep(R) Grand Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles built from December 9, 2009 through December 17, 2009 (MDH 120905 through 121709).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
    Page 81
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles
in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The rear suspension track bar bushing hoops on about 3,400 of the above vehicles may have been incorrectly manufactured and could fail. A failed
track bar could reduce vehicle stability and cause a crash without warning.
Repair
The track bar must be removed from the vehicle and inspected. Track bars found with improperly welded bushing hoop(s) must be replaced.
Parts Information
Due to the small number of involved vehicles expected to require a track bar, no parts will be distributed initially. A track bar should be ordered only
after inspection determines that replacement is required. Very few vehicles are expected to require a track bar replacement.
Special Tools
No special tools are required to perform this recall.
Completion Reporting and Reimbursement
    Page 82
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
    Page 83
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if
known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
1. Remove the rear suspension track bar using the following procedure:
a. Raise the vehicle on an appropriate hoist.
b. Remove the right side (axle side) track bar retaining bolt (Figure 1).
    Page 84
c. Remove the left side (body side) track bar retaining bolt (Figure 2).
CAUTION:
The left rear coil spring may have to be slightly compressed to remove the left side track bar retaining bolt. Use extreme care not to nick or
scratch the coil spring's protective coating.
d. Carefully remove the track bar from the vehicle.
    Page 85
2. Inspect both track bar bushing hoops (Figure 3):
> If the part line (seam) on both bushing hoops are at or near the center line of the track bar (+/- 1/4 inch (6 mm) from center), the track bar
does not require replacement (Figure 3).
> If the part line (seam) on either of the bushing hoops is not within +/- 1/4 inch (6 mm) from the center line of the track bar, replace the track
bar (Figure 3).
3. Place the track bar into position on the vehicle.
NOTE:
The track bar is symmetrical and can be installed in either direction.
4. Loosely install the left and right track bar retaining bolts and nuts. DO NOT TIGHTEN THE TRACK BAR RETAINING BOLTS AT THIS
TIME.
5. Lower the vehicle from the hoist.
6. Jounce the rear suspension several times to settle the suspension.
7. Using a mechanic's creeper, slide under the vehicle and tighten both track bar retaining bolts to 140 ft. lbs. (190 N.m).

Jeep Truck Grand Cherokee SRT-8 TechnicalJ33 Date: 091125 Recall - Instrument Panel Top Cover Replacement November 2009 Dealer Service Instructions for:

Jeep Truck Grand Cherokee SRT-8 TechnicalJ33 Date: 091125
Recall - Instrument Panel Top Cover Replacement
November 2009
Dealer Service Instructions for:
Safety Recall J33
Instrument Panel Top Cover
    Page 72
Models
2010 (WK) Jeep(R) Grand Cherokee
NOTE:
This recall applies only to the above vehicles built from October 22, 2009 through November 12, 2009 (MDH 102200 through 111223).
IMPORTANT:
Many of the vehicles within the above build period have already
been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this
requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by
using the VIP inquiry process.
Subject
The instrument panel top cover on about 2,900 of the above vehicles may not have been manufactured properly. As a result, the passenger airbag
may not deploy properly, which can increase the risk of injury to the passenger side front seat occupant during a crash.
Repair
The instrument panel top cover must be replaced.
Parts Information
Special Tools
No special tools required.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance:
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
    Page 73
See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
1. Open the hood and disconnect the battery negative cable from the battery.
NOTE:
The front seats should be at the full rearward position before
disconnecting the battery.
2. Partially remove the weather strips from both front doors at the end cap location.
3. Remove the right and left instrument panel end caps (Figure 1).
    Page 74
4. Remove the passenger side hush panel and glove box assembly.
5. Remove the two passenger airbag module-to-cross car beam bolts.
6. Disconnect the passenger airbag wiring from the airbag module.
7. Remove the driver side hush panel and knee panel.
8. Remove the right and left "A" pillar grab handles.
9. Remove the instrument panel gauge cluster hood and cluster assembly.
10. Remove the defroster duct grills.
11. Remove the instrument panel fence line nuts located inside each of the defroster air outlets.
12. Remove the right and left instrument panel speaker covers.
13. Remove the right and left instrument panel speakers.
14. Remove the shifter console chrome trim ring and shifter bezel (Figure 2).
15. Remove the instrument panel center stack bezel (Figure 2).
16. Remove the radio from the instrument panel.
    Page 75
17. Remove the six passenger side top cover-to-instrument panel retaining screws (Figure 3).
NOTE:
Four of the top cover-to-instrument panel retaining screws are located on the backside of the top cover and must be accessed through the glove
box door opening.
    Page 76
18. Remove the six top cover-to-instrument panel retaining
screws and one bolt at the radio opening in the instrument panel (Figure 4).
19. Using a 7 mm box end wrench, remove the hidden top cover-to-instrument panel retaining screw located at the right side of the cluster opening
(Figure 5).
    Page 77
20. Remove the two top cover-to-instrument panel retaining
screws located at the back of the instrument panel cluster opening (Figure 6).
21. Remove the instrument panel storage bin to gain access to an additional top cover retaining screw (Figure 7).
    Page 78
22. Remove the hidden top cover-to-instrument panel retaining screw at the left side of the cluster opening (Figure 8).
NOTE:
The hidden screw is located on the backside of the top cover. It
can be accessed through the end cap opening on the instrument panel.
23. Remove the two top cover retaining screws on the left end of the instrument panel top cover (Figure 8).
24. Place a fender cover (or equivalent) over the steering wheel to prevent damage during top cover removal and installation.
25. Partially lift the top cover from the instrument panel and disengage the radio speaker wire routing christmas tree retainers from the top cover.
26. Vehicles equipped with headlamp sensor, remove and disconnect the
headlamp sensor located in the center of the top cover (Figure 6).
27. Carefully remove the top cover from the vehicle.
28. Transfer the defroster ducts, passenger airbag module, radio bracket and remote start antenna (if equipped) to the new top cover.
29. Place the new top cover into the vehicle.
30. Vehicles equipped with headlamp sensor, Connect the wiring to the headlamp sensor located in the center of the top cover and then install the
sensor (Figure 6).
31. Connect the radio speaker wire routing christmas tree retainers onto the new top cover.
32. Route the instrument panel cluster wiring connectors through the top cover opening.
33. Place the new top cover into position on the instrument panel being careful not to pinch any wires.
34. Install the top cover-to-instrument panel retaining screws (Figures 3, 4, 5, 6, and 8).
35. Install the two passenger airbag module-to-cross car beam bolts. Tighten the bolts to 115 in. lbs. (13 N.m).
36. Connect the passenger airbag wiring to the passenger airbag module.
37. Install the glove box assembly.
    Page 79
38. Install the passenger side hush panel.
39. Install the passenger side radio speaker and cover.
40. Install the instrument panel fence line nuts located in each of the defroster air outlet openings.
41. Install the defroster duct grills.
42. Install the passenger side "A" pillar grab handle.
43. Install the passenger side end cap (Figure 1).
44. Install the passenger side front door weather strip.
45. Install the driver side radio speaker and cover.
46. Install the instrument panel gauge cluster and cluster hood.
47. Install the driver side "A" pillar grab handle.
48. Install the driver side instrument panel end cap (Figure 1).
49. Install the driver side front door weather strip.
50. Install the instrument panel storage bin (Figure 7).
51. Install the driver side knee panel and hush panel (Figure 9).
52. Install the radio.
53. Install the instrument panel center stack bezel (Figure 2).
54. Install the shifter console wood grain shifter bezel and chrome trim ring (Figure 2).
55. Connect the negative battery cable to the battery.
56. Close the hood.
57. Clean instrument panel top cover with Mopar Total Clean All Purpose Cleaner.
    Page 80

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA09V454000 Date: 091125 Recall 09V454000: Instrument Panel Cover Replacement

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA09V454000 Date:
091125
Recall 09V454000: Instrument Panel Cover Replacement
VEHICLE MAKE/MODEL: MODEL YEAR(S):
Jeep/Grand Cherokee 2010
MANUFACTURER: Chrysler LLC.
MFR'S REPORT DATE: November 25, 2009
NHTSA CAMPAIGN ID NUMBER: 09V454000
NHTSA ACTION NUMBER: N/A
COMPONENT: Electrical System: Instrument Panel
POTENTIAL NUMBER OF UNITS AFFECTED: 2977
SUMMARY:
Chrysler is recalling certain model year 2010 Jeep Grand Cherokee passenger vehicles manufactured from October 22 through November 12, 2009.
The passenger side airbag may not properly deploy through the instrument panel tear seam.
CONSEQUENCE:
The airbag may not properly protect the passenger in the event of a crash, increasing the risk of injury.
REMEDY:
Dealers will replace the top cover of the instrument panel free of charge. The campaign is expected to begin in December 2009. Owners may
contact Chrysler at 1-800-853-1403.
NOTES:
Chrysler's campaign number is J33. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at
1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA10V009000 Date: 100107 Recall 10V009000: Brake Booster Rod Clip VEHICLE MAKE/MODEL: MODEL YEAR(S):

Jeep Truck Grand Cherokee SRT-8 TechnicalNHTSA10V009000 Date: 100107
Recall 10V009000: Brake Booster Rod Clip
VEHICLE MAKE/MODEL: MODEL YEAR(S):
Chrysler/Sebring 2010
Dodge/Avenger 2010
Dodge/Nitro 2010
Dodge/RAM 2009-2010
Jeep/Commander 2010
Jeep/Grand Cherokee 2010
    Page 71
Jeep/Liberty 2010
MANUFACTURER: Chrysler Group LLC
MFR'S REPORT DATE: January 07, 2010
NHTSA CAMPAIGN ID NUMBER: 10V009000
NHTSA ACTION NUMBER: N/A
COMPONENT: Service Brakes, Hydraulic
Potential Number Of Units Affected: 20045
SUMMARY:
Chrysler is recalling model year 2010 Chrysler Sebring; Dodge Avenger and Nitro; Jeep Liberty, Commander and Grand Cherokee; and model year
2009-2010 Dodge RAM truck. These vehicles may have been built with an improperly formed or missing brake booster input rod retaining clip.
CONSEQUENCE:
This could result in brake failure without warning which could cause a crash.
REMEDY:
Chrysler will replace the brake booster input rod retaining clip free of charge. The safety recall is expected to begin during January 2010. Owners
may contact Chrysler at 1-800-853-1403.
NOTES:
Chrysler safety recall No. J37. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at
1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Jeep Truck Grand Cherokee SRT-8 TechnicalJ37 Date: 100125 Recall - Brake Pedal Linkage Clip Missing/Defective January 2010

Jeep Truck Grand Cherokee SRT-8 TechnicalJ37 Date:
100125
Recall - Brake Pedal Linkage Clip Missing/Defective
January 2010
    Page 66
Dealer Service Instructions for:
Safety Recall J37
Brake Pedal Linkage Clip
Effective immediately all repairs on involved vehicles are to be performed
according to this notification. Rapid Response Transmittal (RRT) 09-104 is no longer applicable for the involved vehicles only. Those vehicles that
have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
Models
2010 (KA) Dodge Nitro
(KK) Jeep(R) Liberty
NOTE:
This recall applies only to the above vehicles built from October 29, 2009 through November 16, 2009 (MDH 102906 through 111612).
2010 (WK) Jeep(R) Grand Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles built from November 5, 2009 through November 12, 2009 (MDH 110509 through 111215).
2010 (JS) Chrysler Sebring and Dodge Avenger
NOTE:
This recall applies only to the above vehicles built from November 12, 2009 through November 20, 2009 (MDH 111214 through 112009).
2009 (DH) Dodge Ram Truck 2500 series
(DM) Dodge Ram Truck 4500/5500 series
(D1) Dodge Ram Truck 3500 series
NOTE:
This recall applies only to the above vehicles built from August 17, 2009 through August 28, 2009 (MDH 081711 through 082800).
2010 (DC) Dodge Ram Truck Cab Chassis 3500 series
(DJ) Dodge Ram Truck 2500 series
(DM) Dodge Ram Truck Cab Chassis 4500/5500 series
(DS) Dodge Ram Truck 1500 series
(D2) Dodge Ram Truck 3500 series
NOTE:
This recall applies only to the above vehicles built from August 17, 2009 through December 10, 2009 (MDH 081712 through 121006).
IMPORTANT:
Many of the vehicles within the above build periods have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles
in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The brake pedal linkage clip on about 20,000 of the above vehicles, excluding Dodge Ram trucks, may have been manufactured incorrectly. While
some Dodge Ram trucks may not have the clip installed. A defective or missing brake pedal linkage clip could allow the brake booster input rod to
detach from the brake pedal which will result in a loss of the vehicle's service brakes and could cause a crash without warning.
Repair
The brake pedal linkage clip must be replaced on all vehicles except Dodge Ram trucks.
Dodge Ram trucks must be inspected for the presence of the brake pedal linkage clip. Trucks found without the clip must have a new clip installed.
Parts Information
Part Number Description
06035334 Clip, Brake Pedal Linkage
    Page 67
Each dealer to whom vehicles in the recall were assigned will receive enough brake pedal linkage clips to service about 10% of those vehicles.
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing
approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a Chrysler Mobile Service
approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC
Service Procedure
A. Inspect Brake Pedal Linkage Clip (Dodge Ram Trucks Only)
    Page 68
NOTE:
This procedure only applies to Dodge Ram truck models. All other vehicles proceed to Section B of this repair procedure.
1. Open the driver's front door.
2. Looking up under the instrument panel, by the brake pedal arm, inspect for the presence of a brake pedal linkage clip at the brake booster input
rod (Figure 1):
> If the brake pedal linkage clip is present, no further action is required.
> If the brake pedal linkage clip is missing, install a new clip.
NOTE:
An audible "click" will be heard when the clip is properly installed.
B. Replace Brake Pedal Linkage Clip (All Models except Dodge Ram Trucks)
1. Open the driver's front door.
2. Vehicles equipped with a hush panel, remove the hush panel to gain access to the brake pedal linkage clip.
3. Remove and discard the original brake pedal linkage clip (Figure 2).
    Page 69
4. Install a new brake pedal linkage clip (Figure 2).
NOTE:
An audible "click" will be heard when the clip is properly installed.
5. Vehicles equipped with a hush panel, install the hush panel.
    Page 70

Jeep Truck Grand Cherokee SRT-8 Technical24-001-10 Date: 100112 A/C - Rear Defrost Button Is Hard To Operate

Jeep Truck Grand Cherokee SRT-8 Technical24-001-10
Date: 100112
A/C - Rear Defrost Button Is Hard To Operate
NUMBER: 24-001-10
GROUP: Heating & Air Conditioning
DATE: January 12, 2010
SUBJECT:
Rear Defroster Switch Engagement Effort
OVERVIEW:
This bulletin involves remove the ATC control head and insert two screws (p/n 68078941AA) into the back per the repair procedure.
MODELS:
2010 (LX) 300/300C/Charger
2010 (LE) 300C/300C Touring (International Markets)
2010 (WK) Grand Cherokee
2010 (XK) Commander
2010 (XH) Commander (International Markets)
NOTE:
The bulletin applied to vehicles equipped with Air Conditioning (Sales Code HAA or HAF) built before August XX, 2009 (MDH XXXXXX).
SYMPTOM/CONDITION:
    Page 65
Customer may experience a rear defroster switch that has higher than desired engagement effort. This condition is caused by the ATC housing
having too much deflection when the button is pressed which does not close the switch properly. Extra push effort will close the switch.
DIAGNOSIS:
If the above symptom/condition is experienced perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Remove the ATC Control head. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT, Refer To Group 24 -
Heating & Air Conditioning > Controls > Controls, A/C and Heater Removal procedures.
2. Install the two screws into the back of the ATC control head p/n 68078941AA (Fig. 1).
3. Install ATC Control head. Follow the detailed service procedures available in DealerCONNECT/TechCONNECT, Refer To Group 24 - Heating
& Air Conditioning > Controls > Controls, A/C and Heater Installation procedures.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical08-001-11A Date: 110216 Audio System - Software Enhancements

Jeep Truck Grand Cherokee SRT-8 Technical08-001-11A
Date: 110216
Audio System - Software Enhancements
NUMBER: 08-001-11 REV. A
GROUP: Electrical
DATE: February 16,2011
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-001-11, DATED JANUARY 15, 2011, WHICH SHOULD BE REMOVED FROM
YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDED MODEL YEARS AND iPhone4
(4.2.1) COMPATIBILITY ENHANCEMENTS.
SUBJECT:
RER, REW, REP Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RER, REW, or REP Radio.
MODELS:
2010 - 2011 (DJ) 2500 Pickup
2010 - 2011 (D2) 3500 Pickup
**2009** - 2011 (DS) 1500 Pickup
**2009** - 2011 (MK) Compass / Patriot
**2009** - 2011 (PM) Caliber
**2008** - 2011 (WK) Grand Cherokee
**2008** - 2011 (KK) Liberty
**2007** - 2011 (JK) Wrangler
**2007** - 2011 (JS) Avenger / Sebring
**2007** - 2011 (KA) Nitro
**2008** - 2010 (LC) Challenger
**2008** - 2010 (LE) 300
    Page 63
**2008** - 2010 (XH) Commander
**2008** - 2010 (WH) Grand Cherokee
**2008** - 2010 (RT) Caravan / Town & Country
**2008** - 2010 (LX) 300/Charger
**2008** - 2010 (ND) Dakota
**2008** - 2009 (XK) Commander
**2008 - 2009 (HB) Durango**
**2008 - 2009 (HG) Aspen **
NOTE:
This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 W/ NAV Radio (sales code RER) or an MW/FM CD MP3 NAV
Radio - EURO (sales code REW) or an AM/FM CD MP3 NAV Radio - ROW (sales code REP).
SYMPTOM/CONDITION:
^ The radio may lock up when a U-Connect call ends, this may cause battery drain.
^ Intermittent no sound from audio system.
^ Repeated **"Updating Channels"** message when in satellite radio mode.
^ **iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying accurate caller ID information when using UConnect**
DIAGNOSIS:
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
2. Is the radio software version **2.402**, or greater?
a. YES >>> This service bulletin does not apply. Further diagnosis may be required.
b. NO >>> Perform the repair procedure.
PARTS REQUIRED:
NOTE:
Only one update disc is required and this disc may be used to service multiple vehicles.
REPAIR PROCEDURE:
NOTE:
If the software update process is interrupted/aborted, the process should be restarted.
1. Start the vehicle and turn the radio ON.
2. Install the software disc into the radio CD drive and follow the instructions on the screen.
    Page 64
NOTE:
Do not cycle the ignition or touch the radio during the update process.
3. Once the update is completed, which may take 5 - 12 minutes, eject the disc.
4. Verify that the radio software version is at **2.402**.
a. Press "Menu" button on the radio.
b. Press "System Setup" touch screen soft key.
c. Press "System Information" touch screen soft key.
d. The software level is the number reported after the word "Application".
5. Using wiTECH clear any DTC's that may have been set in other modules during software upgrade.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair

Jeep Truck Grand Cherokee SRT-8 Technical23-017-10 Date: 100922 Body - Tow Hooks/Skid Plates Missing NUMBER: 23-017-10

Jeep Truck Grand Cherokee SRT-8 Technical23-017-10
Date: 100922
Body - Tow Hooks/Skid Plates Missing
NUMBER: 23-017-10
GROUP: Body
DATE: September 22, 2010
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10-062. ALL APPLICABLE SOLD AND
UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Missing Tow Hooks and Skid Plates
OVERVIEW:
This bulletin involves inspecting the vehicle for missing tow hooks and skid plates and if necessary installing them.
MODELS:
2010 (WK) Grand Cherokee
DISCUSSION:
A small number of vehicles were shipped without tow hooks and skid plates. Dealers are required to inspect and if necessary install the tow hooks
and skid plates.
SYMPTOM/CONDITION:
Vehicle is missing tow hooks and skid plates.
DIAGNOSIS:
If the Symptom/Condition is found perform the inspection procedure.
PARTS REQUIRED:
INSPECTION PROCEDURE:
    Page 56
    Page 57
1. Inspect the vehicle for front tow hooks (Fig.1), transfer case skid plate (Fig. 2), front skid plate (Fig. 3) fuel tank skid plate (Fig. 4) and rear tow
hook for vehicles equipped without the trailer tow package. Were the components installed on the vehicle?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to the repair procedure.
REPAIR PROCEDURE: INSTALL FRONT TOW HOOKS:
1. Remove the front fascia. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info > 13-Frame
and Bumpers > Bumpers > FASCIA, Front > Removal.
    Page 58
2. Remove the bumper reinforcement cap on the right and left side (Fig. 5).
3. Insert the single and double studded tow hook brackets into the front reinforcement bar on the right and left sides (Fig. 6).
4. Position and torque the tow hooks with the three nuts provided per side to 50 ft.-lbs. (68 Nm.).
5. Install the bumper reinforcement cap on the left and right side (Fig. 5).
6. Install the front fascia. Refer to the detailed Installation procedures available in DealerCONNECT > Tech CONNECT > Service Info >
13-Frame and Bumpers > Bumpers > FASCIA, Front > Installation.
REPAIR PROCEDURE: INSTALL REAR TOW HOOK:
1. Install rear tow hook only if the vehicle has not been equipped with the trailer tow package.
2. Remove the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT > Tech CONNECT > Service Info > 13-Frame
and Bumpers > Bumpers > FASCIA, Rear > Removal.
    Page 59
3. Position the rear tow hook brackets and loosely secure fasteners. Align the rear tow hook with the bracket and torque all fasteners to 65 ft.-lbs.
(55 Nm.) (Fig. 7).
4. Install the rear fascia. Refer to the detailed Removal procedures available in DealerCONNECT>Tech CONNECT>Service Info > 13-Frame and
Bumpers > Bumpers > FASCIA, Rear > Installation.
REPAIR PROCEDURE: INSTALL FUEL TANK SKID PLATE:
1. Remove the fuel tank. Refer to the detailed removal procedures available in DealerCONNECT > Tech CONNECT > Service Info > 14 - Fuel
System > Fuel Delivery, Gas > TANK,Fuel > Removal.
NOTE:
Discard the fasteners referenced in steps 8 and 9 of the fuel tank removal procedure.
2. Install left rear mount bracket to the fuel tank skid plate with hex flange nuts and torque to 50 ft.-lbs. (68Nm) (Fig. 8).
    Page 60
3. Seat the fuel tank into the skid plate (Fig. 9).
4. Raise and position fuel tank to vehicle body using a hydraulic jack (Fig. 9).
5. Install and torque bolts to 8Oft.-lbs.(108NM) (Fig. 9).
6. Lower and remove the hydraulic jack.
7. Connect EVAP, ORVR, fuel and NVLD lines at front and rear of tank.
8. Connect fuel pump module electrical jumper connector (5) to body connector (6) (Fig. 10).
    Page 61
9. Connect rubber fill hose (3) to tank fitting (7) and tighten clamp (9) (Fig. 11).
10. Lower vehicle.
11. Fill fuel tank.
12. Start engine and check for fuel leaks near top of module.
REPAIR PROCEDURE: INSTALL TRANSFER CASE SKID PLATE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > Tech CONNECT > Service Info >
04 Vehicle Quick Reference > Hoisting > Standard Procedure > HOISTING.
2. Position and install the transfer case skid plate. torque the bolts to 35 ft.-lbs (47Nm) (2) and the nuts to 35 ft.-lbs. (47Nm) (3) (Fig. 12).
REPAIR PROCEDURE: INSTALL FRONT SKID PLATE:
1. Install the front skid plate as shown in (Fig. 3) and torque all mounting bolts to 19 ft.-lbs. (25Nm).
2. Return the vehicle to the customer or dealer inventory.
POLICY:
    Page 62
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical31-001-11 Date: 111110 Body/Frame - Usage Of Heat For Repair NUMBER: 31-001-11 GROUP: Collision Bulletin DATE: Approval Pending SUBJECT:

Jeep Truck Grand Cherokee SRT-8 Technical31-001-11
Date: 111110
Body/Frame - Usage Of Heat For Repair
NUMBER: 31-001-11
GROUP: Collision Bulletin
DATE: Approval Pending
SUBJECT:
Use of Heat To Straighten Damaged Components
OVERVIEW:
This bulletin involves Chrysler Group LLC position with regard to use of heat during repair.
DISCUSSION:
Chrysler Group LLC Service Engineering's position on the use of heat during collision repair is as follows:
^ Any damaged body panel or frame component, which is to be repaired, must be repaired using the "cold straightening" method. No heat may be
used during the straightening process. This "no heat" recommendation is due to the extensive use of high-strength and advanced high-strength
steels in Chrysler Group LLC vehicles. High-strength materials can be substantially and negatively affected from heat input which will not be
obviously known to the repairer or consumer. Additionally, application of heat will alter or destroy material coatings utilized for corrosion
protection and which may not be restorable. Ignoring these recommendations may lead to serious compromises in the ability to protect occupants
in a future collision event, reduce the engineered qualities and attributes, or decrease the durability and reliability of the vehicle.
^ During rough straightening prior to replacement, damaged panels or frame components may be heated to assist in body/frame realignment. This
application of heat, if absolutely necessary, must be constrained to the parts which will be replaced and not allowed to affect any other
components.
    Page 55
This statement supersedes any previously released information by Chrysler Group LLC.
For more information, log on to www.MoparRepairConnection.com.
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical31-002-11 Date: 111110 Body/Frame - Structural Repair Components NUMBER: 31-002-11

Jeep Truck Grand Cherokee SRT-8 Technical31-002-11
Date: 111110
Body/Frame - Structural Repair Components
NUMBER: 31-002-11
GROUP: Collision Bulletin
DATE: November 10, 2011
SUBJECT:
Repair Parts Used For Structural Repairs
OVERVIEW:
This is Chrysler Group LLC position with regard to structural repair parts usage.
DISCUSSION:
Chrysler Group LLC vehicles, systems and components are engineered, tested and manufactured to protect vehicle occupants based upon both
    Page 54
government mandated and internal corporate requirements relative to durability, NVH (noise/vibration/harshness), occupant protection, and vehicle
safety. The overall structural integrity of the vehicle is dependent on its inherent design specifications. Sheet metal and glass are critical elements in
the design of specific crush zones that allow the energy of a collision to be absorbed in a predictable way and maximize the effectiveness of the
restraint system to protect the occupants. The use of parts not specifically designed and tested by Chrysler Group LLC may compromise the integral
balance between these safety systems. Only Authentic Mopar?Repair Parts and glass are designed, engineered, manufactured and tested to the
Chrysler Group LLC internal and government mandated standards and are the only ones equivalent to the originally installed parts. Chrysler Group
LLC does not approve of or recognize structural repair procedures where Authentic Mopar Parts are not used for Chrysler, Jeep(R), Dodge and Ram
vehicles. Any repairs performed not using Mopar parts, and not following published repair guidelines and procedures, may expose current or future
vehicle owners and occupants to unnecessary risk. When restoring a collision damaged vehicle to pre-loss condition, consideration must be given to
the following:
^ All structural distortion has been identified and corrected using appropriate structural straightening equipment ("frame rack~) and a
three-dimensional measuring system.
^ All damaged panels have been repaired or replaced.
^ All replaced panels provide the as-built structural equivalence and corrosion protection of the original panels.
^ Unless partial replacement procedures are documented in a Chrysler Group LLC publication, structural panels must be installed in their entirety -
partial replacement or "sectioning of panels may compromise vehicle structure.
^ Chrysler Group LLC does not support the use or re-use of any structural component which has been removed from a vehicle previously
damaged, flooded, burned, scrapped or removed from use for any other reason--commonly referred to as "salvage parts."
^ While some salvage parts may "appear" equivalent, there can be dramatic differences in the design and functional characteristics which cannot be
determined by a visual inspection and which could have a negative effect on the vehicle occupants in a future collision event.
^ Salvage components may have been affected by crash impact loads, incorrect, improper or inadequate disassembly and removal procedures,
weathering or environmental exposure outside of that expected during normal use.
^ Salvage components are not traceable should a component recall be required in the future.
This statement supersedes any previously released information by Chrysler Group LLC.
For more information, log on to www.MoparRepairConnection.com.
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.

Jeep Truck Grand Cherokee SRT-8 Technical31-003-11 Date: 111110 Restraints - Use Of Salvaged Restraint System Components NUMBER: 31-003-11 GROUP: Collision Bulletin

Jeep Truck Grand Cherokee SRT-8 Technical31-003-11
Date: 111110
Restraints - Use Of Salvaged Restraint System Components
NUMBER: 31-003-11
GROUP: Collision Bulletin
DATE: November 10, 2011
SUBJECT:
Salvaged Airbags Or Other Salvaged Restraint System Component Usage
OVERVIEW:
This bulletin involves the position of Chrysler Group LLC in regard to Salvaged Air Bags or Other Salvaged Restraint System Component Usage.
DISCUSSION:
Chrysler Group LLC does not support the use of any supplemental restraint system (SRS) component, seatbelt component, or any other occupant
protection component which has been removed from a vehicle previously damaged, flooded, burned, scrapped, or removed from use for any other
reason--commonly referred to as "salvage parts. Restraint system components are engineered, tested, and manufactured to protect vehicle occupants
based upon both government mandated and internal corporate requirements relative to vehicle safety and occupant protection. New Mopar(R)
replacement parts are required to be equivalent to the originally installed parts and are tested to ensure these requirements are met. While some
salvage parts may visually appear equivalent, there can be dramatic differences in the design and functional characteristics which could have a
negative effect on the vehicle occupants in a future collision event. These specific design and functional characteristics can only be determined
through destructive testing. Salvage components may have been affected by:
^ Crash impact loads, Flood and Smoke or heat damage.
^ Incorrect, improper, or inadequate disassembly and removal procedures.
^ Weathering or environmental exposure outside of that expected during normal use.
^ Abuse Additionally, salvage components are not traceable should a component recall be required in the future. It is in the best interest of the
current or future vehicle owner and/or occupants that repairs to the SRS, seatbelt and occupant protection system are made using new original
equipment parts. Anything less than this may expose operators and occupants too unnecessary risk.
This statement supersedes any previously released information by Chrysler Group LLC.
For more information, log on to www.MoparRepairConnection.com.
POLICY:
Information Only.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.